Voice Communication, crm software, Problem Solving, Customer Engagement

Written Communication, Email Support, Live Chat Support, Night Shift Flexibility, Team Coordination, Customer Troubleshooting, KPI Awareness, Problem Solving, Time Management, Attention To Detail

resolve customer issues, Customer Relationship Management, Communication Skills, customer support software, record-keeping, Organizational Skills

ticketing systems , Troubleshooting Skills, Remote Support, Time Management, Multitasking Ability, Technical Support, crm software, Data Analysis, Product Knowledge, Customer Engagement