Confluence, Jira, Data fluency, Salesforce, AI fluency, Clari, Observe, zendesk, hands-on proficiency with Claude and other AI tools

Confluence, Jira, Salesforce, AI fluency, Clari, Observe, zendesk

Customer Success, Professional Services, Saas, Solutions Consulting, Renewals, Operational Discipline, Account Management, Technical Fluency, Cross-Functional Coordination

revenue growth , Data Analytics, Customer Success, Agile Methodologies, SaaS platforms, loyalty and engagement solutions, software development processes, customer success best practices, Account Management, Leadership, Customer Satisfaction, communication, Retention