Powerbi, Oracle Fusion, Tableau, Anaplan, Microsoft Excel, Advanced PowerPoint

Servicenow, Power Bi, Sql, Sap Bw, Sap Solman, Sap Ecc, Slt, Dax, Python, Azure Devops, S4, eHANA SQL, HP-ALM, Microsoft Datafabric, Azure Data Engineering, sdi, Lakehouse Medallion Architecture, Security and Compliance standards, Sharepoint

automation, Excel, Ms Office, procurement policy development, Strategic Sourcing, Risk Assessment, vendor management, procurement processes

Service Request Management, Servicenow, fulfillment models, enterprise service management, Service Operations, service request workflows

Microsoft Excel, Reconciliation, Waterfall Calculations, Accounting, Account Analysis

Pardot, Marketing Automation, Hubspot, SEO, Ahrefs, Analytics, SEMrush, SEM tools, GSC, GA4

blackline , Slack, Tableau, Microsoft Excel, Us Gaap, Accounting, Hyperion, Workday Financials, eGRC360, ERP systems, Sox Compliance

Genesys, Amazon Connect, predictive service insights, ServiceNow CSM, intelligent routing, case summarization, agent assist, Salesforce Service Cloud, Analytics, AI-enabled service use cases, AI automation, Microsoft Dynamics 365 Customer Service, Nice, CRM service platforms, digital workflow tools, virtual agents

smartsheet , Confluence, JIRA, Agile reporting and dashboard tools, Agile Scrum methodologies, AI-enabled productivity tools, Microservices and API-based architectures, Application modernization and enterprise integration, Microsoft Project