Company Overview

CXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global presence with 20+ offices in London, New York, Dubai and Southeast Asia with a 250+ multinational team.

Your Role:

Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
Coordinate with risk dept on leverage changing request, or any escalated trading issues
Communicate with TL and sales on regular basis to perform specific IB request or re-organizing network structure
Liaising with technology provider on any complex situation dispute
Cross checking with PSP on funding issues
Managing internal ticketing on any feedback or issues arise within the dept
Performing financial checks on any transaction or transfer within the system
Collecting appropriate information of any complaint on technical perspective
Performing KYC validation and responsible for opening, amending, reviewing and exiting clients according to established policies and procedures
Contributing continuous improvement to enhance the operational efficiency and effectiveness of fraud operation processes

Requirements

A bachelor's degree in business or related field.-A minimum of 2 years of experience in business analysis or a related field in Brokerage Backoffice
Exceptional analytical and conceptual thinking skills
Advanced technical skills
Great attention to minute details, meticulously excellent to numbers and procedures
Fundamentally analytical and conceptual thinking skills
Experience creating detailed reports and giving presentations
Competency in Microsoft applications including Word, Excel, and Outlook
A track record of following through on commitments
Excellent planning, organizational, and time management skills
Experience in a stock-broking business, in either IT or back office operations would be a significant advantage

Benefits

Competitive Salary along with KPI Bonus

Night Shift Allowance

Growth Opportunities

Collaborative Team

Back Office Support Specialist