At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.

Today's exceptional challenges require your unique skills. Together, we can build the future of data storage.

Job Description

As a Business Analyst, you will be responsible for analyzing business processes, gathering user requirements, and recommending solutions that enhance production efficiency, logistics control, and system reliability. You will collaborate with cross-functional teams to support the Manufacturing Execution System, which plays a critical role in managing workflows, logistics, recipes, and specifications across the plant. Your role includes preparing functional specifications, process flows, and use-case diagrams, as well as assisting in testing and troubleshooting. You are eager to learn and explore AI and emerging technologies to help modernize and optimize our manufacturing systems

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Conduct technical feasibility studies and analyze user requirements to recommend effective solutions.
Develop comprehensive Functional Specifications, process flows, and use-case diagrams to support system design.
Prepare and execute detailed Test Plans and Test Cases to ensure quality and compliance.
Provide user support, troubleshoot issues, and coordinate resolution of logged problems.
Build and maintain strong professional relationships with internal stakeholders and external partners.
Create and document screen designs, process flow charts, use-case diagrams, and test cases to outline system functionalities and processes.
Collaborate closely with developers, project managers, and operations support teams to deliver successful outcomes.

Qualifications

REQUIRED:

Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field.
Basic understanding of software development lifecycle (SDLC) and system analysis concepts.

REFERRED:

Proficiency in documentation and modeling tools (e.g., Microsoft Visio, Excel).
Strong analytical, problem-solving, and critical thinking abilities.
Excellent written and verbal communication skills.
Ability to analyze business processes and identify improvement opportunities.
Eagerness to learn and adapt to new technologies.
Team player with a collaborative mindset.
Knowledge of databases and basic SQL is an advantage.
Internship experience in IT or business analysis is a plus.

Additional Information

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [HIDDEN TEXT] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email [HIDDEN TEXT].

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