About LINE MAN Wongnai

LINE MAN Wongnai (LMWN) is Thailand's Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.

We are currently seeking a Technical Project Manager to join our team and lead Data Science and Machine Learning initiatives within LINE MAN and Wongnai applications. In this pivotal role, you will collaborate with cross-functional teams to manage the end-to-end lifecycle of data products, from model development to deployment, and ensure on-time project delivery. Define objectives, manage changes, and minimize risks through effective communication and documentation. Your expertise will drive high-quality, successful service development

What you'll Do:

Manage resource allocation, project scope, roles and responsibilities and project timeline
Ensure that all projects are delivered on-time, within scope and within budget
Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
Perform risk management to minimize project risks
Facilitate collaboration between Data Scientists, ML Engineers, Engineers, and Business Stakeholders
Translate business problems into technical data requirements and maintain comprehensive project documentation
Act as a translator between technical data metrics (e.g., F1 Score, RMSE) and business success metrics.
Resolve issues throughout the project lifecycle and provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress

What you'll Need:

Bachelor or Master's degree in Computer Science, Computer Engineer, MIS or related field
At least 5 years of experience in the role of Business / System Analyst / Data Scientist or a related Technical Product role.
Proficiency in SQL for data exploration and experience with visualization / dashboard tools.
Experience managing data or software development projects, with an understanding of the iterative nature of model development
Highly effective in communicating with technical and non-technical stakeholders with the ability to build and foster working relationships
Problem-solving skills with the ability to identify issues, analyze root causes, and implement effective solutions.
Adaptability to handle changes in project scope, requirements, or resources.
Strong project management, Leadership, Organizational and Multitasking skills
Ability to manage expectations regarding the uncertainty of R&D outcomes (e.g., when a model fails to meet accuracy targets)
Ability to work in a dynamic environment and good discipline in risk control to achieve a high standard in a highly regulated environment
Communicate in English and Thai both speaking and writing fluently.

It'd be Great if you have: (If any)

Knowledge of hypothesis testing for experiment planning and decision making
Familiarity with common data and software development processes and technologies (REST APIs, microservices, data pipelines, CI/CD processes, MLOps workflows, and data project life cycle)
Hands-on experience with Agile development specifically adapted for Data Science
Familiarity with Jira and Confluence.

Technical Project Manager (Data / AI)