Department Manager - Quality Assurance establishes suitable quality standards at each stage of the development process and evaluates suitability of matrices to assess quality. He/She determines types and variations of quality tests to fulfil business needs and requirements, as well as ensures that testing processes comply with applicable regulatory and relevant quality testing requirements. He synthesizes product performance against user feedback to prioritize quality measures for testing and manages the conduct of quality tests on quality measures under different operational and usage conditions. He recommends new technologies, tools and infrastructures, practices, and changes to processes, as well as guides the automation of quality testing.

Develop quality standards

Determine quality standards at each stage of the development process to ensure quality of outputs
Synthesize user requirements and expectations to determine suitable quality standards for end products
Evaluate suitability of quality matrices
Oversee the development of user guides on quality standards

Develop quality testing processes

Determine types and variations of quality tests for each phase of the product development process or lifecycle to fulfil business needs and requirements
Assess objectives of quality tests for feasibility and relevancy to each phase of the development process or lifecycle
Review steps in the quality test process against test objectives
Ensure quality testing processes complies with regulatory and other relevant requirements

Perform quality testing

Manage the conduct of quality tests across phases of the product development process or lifecycle on quality measures under different operational and usage conditions
Provide technical inputs on quality gaps to the development team to improve product quality
Develop quality systems to mitigate or prevent failure from occurring or to enable early detection of failure
Validate operating and usage conditions in which performance of quality measures drops
Develop reports documenting quality testing outcomes for the relevant development teams
Recommend new technologies, tools, and infrastructures, as well as practices and changes to processes
Guide the development of tools to automate quality testing for suitable types of tests
Evaluate automated test cases and codes for enhancements
Ensure the conduct of applicable security tests with relevant functional teams
Manage the resolution of quality issues to ensure achievement of quality standards in an Agile Environment

Requirements

Bachelor's Degree in Computer Science; Computer Engineering; Software Engineering; or other fields related to Information Technology, Quality Assurance, Software/Systems Testing is required
At least 7-10 years experience in related field
Knowledge of Robot Framework (using Python language)
Knowledge in software version control systems, code review workflows
Experience working in Agile Scrum projects
Experience in developing automation testing scripts
Mobile testing experience preferred
Familiarity with Agile development process and Rapid product development techniques, such as Design sprints, Story mapping and others
Fluent English communication skills

Benefits

Health Insurance – At Makro, we care about your health! Group insurance from a top insurance company is included in your benefits—OPD, IPD, Emergency OPD

Provident Fund – Makro cares about your long-term plan! We offer 3% provident fund.

Year-end bonus – We include variable and performance bonus for our employees.

Gym Facilities – Our Head office has a fitness center, yoga room, and recreational space. Enjoy Bangkok scenery and work your body!

Attractive Vacations days – Enjoy our attractive annual leave. Let's say the minimum is 18 days!

No overtime – We work 5 days a week. We set our own goals and deadlines.

Free car parking space – No more stress or extra cost if you drive to work. We offer free parking space for our employees.

Department Manager - Software QA