About LINE MAN Wongnai

LINE MAN Wongnai is Thailand's Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.

This role is critical for managing the risk and growth of the lending portfolio by defining the core parameters of creditworthiness. It involves designing and implementing the specific rules and criteria—known as underwriting policies—that determine which applicants are approved for credit (the who) and the maximum amount they can borrow or be extended (how much). These rules govern the entire process of entry into the lending portfolio, ensuring that new accounts align with the company's risk appetite and financial objectives.

What you'll Do:

Risk Budget Optimization: Responsible for optimizing the usage of the risk budget to drive business growth, rather than simply focusing on risk minimization
Decision Logic Ownership: Directly owns and manages the logic for approval rules, credit cut-offs, limit assignments, and pricing structures
Funnel & Mix Monitoring: Continuously monitors the through-the-door applicant mix to ensure the incoming applications and bookings meet pre-defined standards and detect any drifts
Policy Collaboration: Partners with the Business/Commercial team to co-own product policies that balance growth with healthy risk-adjusted margins

What you'll Need:

5-7 years of experience in Underwriting & Policy Management, preferably in the unsecured lending business
Strong background in credit policy development and risk appetite frameworks
Expertise in setting credit limits and pricing strategies based on risk-based tiers
Ability to translate high-level risk budgets into granular automated decision rules
Excellent communication and presentation skills, with the ability to convey complex ideas clearly and concisely

Underwriting & Policy Manager