Company Description

Launched in 2016, Simplesat is a software startup with a mission to enable service teams to collect, analyze, and publish customer satisfaction feedback.

Measuring and improving customer satisfaction is more than just launching a survey. For feedback to have a real changing impact in an organization, it needs to connect and seamlessly integrate with critical systems like CRMs, helpdesks, and chat apps. Simplesat's focus is to make that happen by shipping early, often, listening to our customers and then doing it all over again.

Our company headquarters are in Bangkok, Thailand with a satellite office in Manila, Philippines.

Learn more on our website: https://www.simplesat.io/

Job Description

At Simplesat, we help support teams collect customer feedback and actually do something with it. We're lean, profitable, and obsessed with making our survey product simple, useful, and just a little bit adorable

We're now looking for a Senior Software Engineer (Full-stack, Web) in Bangkok to help us ship features that feel smooth, look cute, and work reliably at scale, someone who can solve complex problems, learns fast, and wants to make a real impact.

Why you might love this role

Work on a real product used daily by real customers around the world
Own features end-to-end – Data schema, APIs, UI, tests, and UX polish
Bounce between backend and frontend (or go deep in one and learn the other)
Help shape how things are built, not just take tickets.
Join a small, friendly, slightly weird team where your ideas actually matter

Why Simplesat is interesting (for engineers)

Build where it matters: You'll work on the core product that powers surveys, responses, analytics, and dashboards that customers rely on every day.
Grow through real scale: We run real-time surveys for millions of responses, with instant syncing, reliable global delivery, and dashboards that need to stay fast and clear.
Learn from complexity: We maintain 50+ integrations. Every new one teaches you something about data flow, failure modes, and resilience.
Think in data: Help turn large datasets into fast, meaningful insights that drive decisions for our customers.
Build for the future: We care about clean, scalable architecture so we can keep shipping quickly without painting ourselves into a corner.

And if you want a tiny peek at the vibe, here's a quick clip from the team on Instagram https://www.instagram.com/reel/CxpghBnrt1x/

What You'll Be Doing

Designing & building features end-to-end across our stack (React, Python/Django, Postgres, AWS)
Working closely with product and design to balance simplicity, impact, and technical quality
Reviewing code, sharing knowledge, and raising the bar with your teammates
Improving dev experience: refactoring, better tooling, nicer CI/CD, and fewer papercuts
Shipping small, frequent improvements that make our UX simpler and clearer

What We Value In Engineers

Clear thinking and clear communication
Ownership over the tasks and projects you commit to
Autonomy with accountability – you don't need hand-holding, but you keep the team in the loop
Curiosity and continuous learning, with a bit of healthy weirdness
A genuine interest in building things that customers love to use

Our current toy box

React
JavaScript
Python + Django Web APIs
PostgreSQL
Redis
AWS
OAuth
Webhooks
GitHub
Notion
Slack
Figma

This is not a strict checklist. Curiosity and learning speed matter more than ticking every box.

Qualifications

A bit about you

Based in Bangkok and comfortable in English (spoken + written)
5+ years of experience building and shipping web applications
Strong JavaScript and modern web fundamentals
Comfortable building and consuming REST APIs
Comfortably maintain unit tests for both backend and frontend
You've written optimized SQL and dealt with concurrent data writes in higher-traffic systems
You understand testing, deployments, and CI/CD
You can collaborate with product and design and explain your trade-offs without drama

Experience in SaaS or digital products is a big plus.

Benefits & Perks

13th-month bonus
Yearly tuition allowance to keep learning
Flex day system
Yearly offsite outing outside Bangkok
Flexible remote work (with hybrid / in-office collaboration)
A down-to-earth team, real product ownership, and no corporate nonsense
Comprehensive health insurance and a self-improvement fund to support your growth.

Compensation

Competitive salary and negotiable, based on your experience and the impact you can bring.

Additional Information

How To Apply

Send your resume + GitHub/portfolio and a short note on why this role feels like a good fit to:

careers-engineering @simplesat.io

If you're reading this and thinking, This sounds like my kind of weird, we'd really love to hear from you

Senior Software Engineer (Full-stack, Web)

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