Valeo est une entreprise mondiale de haute technologie qui conçoit des solutions révolutionnaires pour réinventer la mobilité. Nous sommes un équipementier partenaire des constructeurs automobiles et des acteurs de la nouvelle mobilité dans le monde entier. Notre vision Inventer une mobilité plus verte et plus sûre, grâce à des solutions axées sur la conduite intuitive et la réduction des émissions de CO2. Nous sommes leaders dans nos domaines d'activité et reconnus comme l'une des plus grandes entreprises innovantes au monde.

Assist in start of production for new vehicles and modifications by
Alerting on any issue which could impact the launch (ie logistics, mis-handling, assembly recommendations not respected)
Managing index changes for production line batches and advance stock, in cooperation with the Product/Business Groups..
Stepping up the implementation of Quality improvement modifications (reminders, follow-up).
Facilitating communication between contacts at the Automaker site and the Valeo site during new product testing.
However, the Customer Quality Engineer in no way replaces Valeo technical assistants dispatched to the customer site for the launching of a new product. Product Groups or Business Groups assistance could be put in place until customer SOP + 3 months (could be extended 3 months in case of request from Customer or GRE ).
Help make products easier to assemble and ensure that they are used properly by Informing the customer of the correct conditions of use and of Valeo's recommendations.
Informing the plants of the actual conditions of use and their evolution.
Detecting any Non-Conformance in the use of Valeo products at the customer site and immediately informing the customer.

Participate in measuring Quality by

Being informed of customer Quality indicators that apply to Valeo products
PPM Line Returns.
Specific customer indicators.
Knowing how indicators are measured at the customer site and by keeping Valeo informed of possible changes.
Knowing customer contacts who process and consolidate Quality data in IT systems, so as to help Valeo sites ensure that their own Quality data are correct.
Formalizing the numerous in the field quality data which is not covered by indicators.
Ensure Line QRQC
Participate in Stop Scrap Projects & Systems
Enforcing Work Instruction Compliance

CONTACTS

In Customer plant Technicians, Quality Analysts and Quality Department managers, Manufacturing Quality staff and Operators, Procurement agents and Logistics managers, Advanced platform managers, Sorting company managers, Group Resident Engineers, Independent Resident Engineers, Contractors
With Valeo APU Managers, Plant Managers, Logistics Managers, Projects Managers, R&D engineers & Managers, APU Quality engineers, Quality Managers (site,, Product Group, Business Group, Group)

RESOURCES

To carry out his/her assigned tasks effectively, the Customer Quality Engineer must develop and maintain a knowledge of Valeo's products, methods and network by
Regularly visiting Customer sites (personnel, product and process knowledge).
Getting training in PDCA/FTA, QRQC, LLC
The Customer Quality Engineer should have working equipment such as PC, Phone, Digital Camera, connections to network with high speed access in order to be able to communicate quickly with Valeo sites, when at customer sites

Position

Quality - Systems Operational

Département

Site Quality

Schedule

Temps plein

Employee Status

CDI

Type de contrat

Contrat permanent

Job Posting Date

2026-02-17

Join Us !

Being part of our team, you will join

one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development
a multi-cultural environment that values diversity and international collaboration
more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth
a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development

More information on Valeo https//www.valeo.com

Customer Quality Supervisor