The Quality Process Supervisor at the Pringles Plant in Thailand is responsible for overseeing and ensuring production processes meet established quality standards. This role is crucial in maintaining the consistency and reliability of products in company such as material, manufacturing, production, finished goods. This role is response for handing customer complaint and internal complaints about product quality or process issues. This aspect for this role involves ensuring that complaints are investigated, resolved, and prevented in the future.

Quality Process supervisor leads to reviews new material with ingredient hazard analysis (IHA) and quality check new material compliance. Ensure production compliance with standards operation control (SOC) and company work system.

A Taste of What You'll Be Doing

Leads product evaluation system and trend analysis for defects, root cause analysis and CAPA.
Supervising production processes to ensure compliance with quality standards, policies, and procedures.
Monitoring materials and process to identify potential quality risk and issues.
Analyzing production processes and identifying areas for improvement
Collaborating with teams to implement new methods or technologies to enhance efficiency and quality.
Managing and training production staff in quality control standards and best practices
Ensuring team adherence to quality protocols such IPQA, IPQC, SOC and conduct process audit
Overseeing quality control tests, inspections, and audits of raw materials, in-process production, and finished goods
Investigating and resolving product defects or non-conformities. Hold and release process
Ensuring production processes comply with regulations, FSSC, and customer requirements.
Staying updated on regulatory changes and adapting processes accordingly.
Communicating with suppliers and customers to resolve quality issues.
Leading root cause analysis for quality issues and implementing corrective actions.
Developing preventive measures to avoid recurring problems.
Conduct artwork review and participate for process trial and input for quality and food safety concerns to team
Review new material compliance by Quality risk scan, IHA and food fraud.
Ensure spending within QA budget.

We're Looking for Someone With

Bachelor's degree in food science, Mocrobiology, Chemistry or a related field.
Experience at least 3 years in food manufacturing or similar environment, with a focus on sanitation, housekeeping and pest management program.
Excellent communication and problem-solving skill.
Ability to use English for communication and understand technical documents, regulation and report.
Strong knowledge of sanitation, hygienic design and pest management program
Position requires regular attendance in accordance with company policy.
Ability to use digital/smart factory tools, dashboards etc.

What's Next

After you apply, your application will be reviewed by a real recruiter, so it may take us a few weeks to get back with you by email or phone. Visit our How We Hire page to get insights into our hiring process and more about what we offer.

Get to Know Us

At Kellanova (now Mars Snacking), we are driven by our vision to be the world's best-performing snacks-led powerhouse, unleashing the full potential of our differentiated brands and our passionate people. Our portfolio of iconic, world-class brands include Pringles, Cheez-It, Pop-Tarts, MorningStar Farms, Special K, Krave, Zucaritas, Tresor, Crunchy Nut, among others.

Our focus on Equity, Diversity, and Inclusion (ED&I) enables us to build a culture of belonging where all employees have a place at the table and are inspired to share their passion, talents and ideas to work.

Mars has agreed to acquire Kellanova in a combination that will shape the future of snacking! The transaction is anticipated to close within the first half of 2025 (subject to Kellanova shareowner approval and other customary closing conditions, including regulatory approvals). The companies remain separate until closing.

You can learn more at www.futureofsnacking.com and our hiring teams will be happy to discuss further questions if your application advances in the hiring process.

About Kellanova AMEA (now Mars Snacking)

Home to 75% of the world's population and contributing to 50% of the global GDP, the AMEA region represents a vast and promising market for Kellanova. This region provides an extensive geographic presence and holds substantial growth potential, especially considering our diverse portfolio spanning multiple categories.

AMEA is strategically positioned for growth, positioning itself to become a prominent player in the snacking industry while maintaining a steady trajectory of cereal growth. As we expand our product offerings, reach new geographic horizons, and increase investments in emerging markets within AMEA, you have the opportunity to become an integral part of a dynamic and forward-thinking organization. We are deeply committed to investing in our people and enhancing our capabilities to deliver value to our stakeholders.

The best brands. The best people. The best you.

Kellanova is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. For more information regarding our efforts to advance Equity, Diversity & Inclusion, please visit our website here.

Assistant Manager, Quality Assurance