Company Description

Pullman Phuket Karon Beach Resort is set in 75 acres of beautiful lush tropical gardens. Set near the Big Buddha and along the golden sands of peaceful Karon Beach, with 8 dining outlets for all tastes, 24 hour fitness center, 3 tennis courts and 2 squash courts for our active guests. With 5 outdoor swimming pools one sporting a water slide for kids, this resort is perfect for families or couples. The large pillar less Grand Ballroom, additional meeting rooms and outside space are perfect for hosting events.

Job Description

Warmly welcoming every guest and establishing a professional connection by respectfully interacting with them and understanding their needs
Check identification of the guest to make sure they meet age requirements for purchase of alcohol and tobacco products.
Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes.
Prepare alcohol or non-alcohol beverages.
Service Wine and Beer to guests.
Arrange bottles and glasses to make attractive displays.
Assess customers needs and preferences and make recommendations
Ability to Sell or influence others for up selling and suggestive selling.
Provide recommendations and suggestions to guest for choosing Drinks and Snacks.
Serve customers in a friendly and helpful manner.
Keep the bar counter and work area neat and clean at all times.
Provide guidance to guests on resort activities, dining options and general resort and Regional information.
Determine when a customer has had too much alcohol and if required refusing any further serving on a polite way.
Demonstrate a thorough knowledge of food and beverage products, menus and Promotions
Ensure bar always will remain clean and tidy during the service and after the service.
Clear ashtrays as and when required.
Wash glassware and utensils after each use.
Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. if required.
Perform physical activities such as lifting and stooping.
Maintain liquor, tobacco inventories and consumption.
Collect payment for drinks served and balance all receipts.
Handle an assigned house bank and follow all cash handling procedures as per hotel standard.
Prepare inventory or purchase requisitions as needed to replenish supplies.
Ensure that the assigned bar area is fully equipped with tools and products needed for Mixing beverages and serving guests.
Stay guest focused and nurture an excellent guest experience
Comply with all food and beverage regulations
Perform other duties as and when assigned by the hotel management.
Must be able to communicate in English writing and speaking and other languages are advantages. Good personality and Positive interpersonal skills required.
Other duties as assigned

Qualifications

Diploma or degree in vocational hospitality
Minimum 2-years of service as Bartender
Reading, writing and oral proficiency in the English language
Team player with a creative and outgoing personality
Must be well-presented and professionally groomed at all times
Good communication and customer contact skills; good problem resolution skills
Good Food & Beverage product knowledge.
A good knowledge of beverage service styles and techniques, beverage preparation and specialized beverage orders of service is required.
A good knowledge of all hard liquor, wines, mixes/cocktails.

Additional Information

Bartender

Bartender

Bartender

Bartender