It's more than a job

As a Customs Specialist at Kuehne+Nagel, your job is to optimise logistics to keep our global supply chains running smoothly. But the impact of your work goes beyond that. In fact, your expertise makes both special and ordinary moments possible for people around the world. For example, your work could ensure that a global product launch happens on time—such as ethically sourced beauty and bath products stocked at local stores for your loved one's valued self-care routine. It's import and export work, but it's also so much more than we imagine.

Lead national customs strategy and be the driving force behind compliant, fast, and efficient trade.

How you create impact

Business Development: Develop and implement a business development plan to boost revenues in customs standalone; Identify and pursue new business opportunities in collaboration with sales teams and through own initiatives; Define target accounts and establish strategies to secure them
Market Analysis and Strategy: Analyze the domestic customs brokerage market, mapping relevant verticals, customers, and industry trends; Assess market trends and opportunities, translating these into new customs approaches; Reconcile new approaches against existing product designs and responses; Draft a domestic roadmap for customs standalone based on the group strategic value proposition and growth aspirations.
Product Development: Focus on technical and commercial product development; Develop a go-to-market approach and value proposition for the customs standalone product; Support country customs teams to establish standalone products and teams
Digital Integration: Increase connectivity with customers, suppliers, internal partners, and customs authorities via digital interfaces, bots, automated uploads, etc.
Client Relationship Management: Establish strong relationships with clients financial decision-makers as their point of contact for all lines of business; Manage client relationships by conducting visits to understand their cross-border trade requirements
Sales Support: Serve as the first point of contact for the Sales organization, including Key Account and Field Sales, regarding customs brokerage-related opportunities

What we would like you to bring

Brings at least 10 years of solid experience in customs brokerage in logistics industry, demonstrating deep familiarity with endtoend import/export processes and regulatory requirements.
Communicates confidently and effectively, with strong articulation and fluent English.
Proven leadership background, having led and developed teams for a minimum of 3 years, showing the ability to motivate people, manage workloads, and drive operational performance.
Wellversed in customs procedures across air, sea, and land transportation, with a strong advantage for candidates who have handson experience in designing or managing customs-related logistics solutions.
Understands P&L and key financial drivers, able to interpret numbers and make decisions that balance operational needs with cost efficiency

What's in it for you

Miscellaneous benefits such as dental, hospitalization and others
Annual Wage Supplement (AWS)
Training and development

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

National Customs Manager