Key Responsibilities

Business Development & Market Coverage

Actively promote the hotel to corporate accounts, MICE planners, travel agents, and event organizers based in Bangkok.
Identify new business opportunities and grow existing accounts to achieve revenue targets.
Conduct regular sales calls, client meetings, and networking events in Bangkok.
Organize and participate in sales trips, roadshows, and trade shows.
Maintain strong relationships with key decision-makers and industry partners.

Account Management

Manage and develop a portfolio of key accounts to maximize production and long-term value.
Prepare proposals, negotiate contracts, and close business in line with hotel strategies.
Monitor account performance and provide regular updates and action plans.
Maintain accurate records in sales systems (Delphi, Opera S&C, etc.).

Revenue Generation

Work closely with Revenue Management to align pricing strategies and optimize yield.
Drive both Rooms and F&B revenue opportunities, including events, group dining, and corporate functions.
Monitor competitor activity and market trends to adjust sales strategies accordingly.

Coordination & Communication

Liaise closely with the on-property Sales, Events, and Operations teams to ensure seamless service delivery.
Conduct site inspections in Chiang Mai when required for key clients.
Provide clear handover of confirmed business to the Events and Operations teams.
Maintain strong communication with IHG Sales Offices and sister hotels.

Reporting & Administration

Prepare weekly and monthly sales reports, including pipeline, production, and conversion analysis.
Ensure all activities align with the hotel's sales strategy and business plan.
Manage travel plans and expenses efficiently while based in Bangkok.

Key Competencies

Strong sales and negotiation skills
Excellent relationship-building and networking ability
Self-motivated and results-driven
Strong knowledge of Bangkok corporate and MICE market
Professional communication and presentation skills
Ability to work independently and represent the hotel remotely

Qualifications & Experience

Bachelor's degree in Business, Marketing, or Hospitality
Minimum 3–5 years of hotel sales experience, preferably handling corporate or MICE segments
Strong client network in Bangkok market
Experience in luxury or upscale hotel brands preferred
Excellent communication in Thai and English
Willingness to travel between Bangkok and Chiang Mai

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Sales Manager (Bangkok Based)