About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe. Headquarted in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus and our Global Customer Service Hub located in Kuala Lumpur, Malaysia. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration

Goal: Be ultimately responsible for the regional business; provide leadership for the team, drive and thrive for a healthy and prosperous business growth for the region.

Key Responsibilities:

Business Growth

Work closely with group board members to set out an effective regional marketing and sales strategy and target
Work closely with HRM and department heads to set out clear goals for each department and align with the company target
Gather feedbacks across departments and ensure business needs are identified and delivered efficiently
Work closely with Group Products department for new requirement and project implementation
Research and analyze market trend, detailed competitor analysis, adjust business strategy accordingly
Recruit, lead, mentor and inspire Sales team (leaders and individuals) to ensure sales targets are met

Operations

Work closely with HRM & OPM to establish effective operational structures across departments
Work closely with Marketing department to provide sufficient resource for Business development; (offline MKT resource)
Work closely with Operations and Client Services department to establish golden CS standard and superb client experience
Ensure comprehensive procedure and appropriate corporate governance are in place and accurately documented ( proactive in advance with ops procedures, org structure, training and system in place to mitigate risks)
Ensure a pleasant and safe work environment for all staff
Provide structured reports for line managers

Talents

Work closely with HRM and Operational Manager to set out individual and department KPIs and review process
Conduct/supervise regular training sessions across all departments to ensure good business knowledge across all departments
Training and exams (how to calculate P&L, how to read client and internal journals)
Motivate team
Leverage individual's potentials
Maintain a good talent pool for regional operation
Adhere and implement corporate culture

Others

Conduct/supervise regular training sessions across all departments to ensure good business knowledge across all departments
Ensure comprehensive procedure and appropriate corporate governance are in place and accurately documented
Approve regional OPEX
Ensure a pleasant and safe work environment for all staff

Role Authorities (Internal and External)

Internal

Work with HRM and propose recruitment head count plan to CSO for approval
Approve staff spending
Propose client compensation to Risk department

External

Approve client entertainment spending
Approve marketing materials
Approve marketing spending

Requirements

Qualifications:

Bachelor degree or above
Minimum 3 years of experience in financial services sector

Professional Key Knowledge Area Requirement:

Minimum 3-years of experience in management position
A proven track record of successfully leading and motivating diverse teams
A retail facing experience will be a plus
Able to work full time in Thailand
In-depth knowledge of corporate tax law

Skills & Competencies

Solid leadership and management skill
Able to work under pressure and great dedication
Strong pro-activeness and problem-solving skills
Excellent attention to detail
Excellent communication & Negotiation skill
Fluent in both Thai and English

Country Manager (Thailand) Forex/Trading/CFDs