Department: Consulting & Solution

Reports to: CEO / CCO / Managing Director

About Jenosize

Jenosize is a Business Growth Architect —blending business consulting, creativity, technology, data, and AI to help enterprise and public-sector organizations unlock growth and competitiveness. We deliver end-to-end impact from insight strategy experience solution GTM implementation, supported by strong creative and tech execution capabilities.

Role Purpose

As the Head of Business Growth Architect & Solution Consulting, you will be the senior growth architect and trusted advisor to C-level leaders of mid-to-large enterprises. You will design integrated growth and transformation solutions that combine business strategy, technology, customer experience, creative marketing, and go-to-market execution—and ensure they work in the real world.

You will also lead and elevate all Solution Consulting and Consulting teams at Jenosize, building a scalable practice, standards, and high-performing talent.

Key Responsibilities

C-Level Advisory & Client Leadership
Act as a trusted advisor to CEOs/MDs/CMOs/CDOs/CIOs on growth, transformation, and competitiveness.
Lead executive workshops and boardroom sessions to align vision, priorities, and investment decisions.
Understand industry dynamics, client business models, and strategic pain points—then translate them into actionable plans.
Business Growth Architecture (Strategy Execution)
Diagnose growth opportunities across acquisition, conversion, retention, monetization, and customer lifetime value.
Build end-to-end growth blueprints covering:
Value proposition & positioning
Customer lifecycle and loyalty strategy
Omnichannel CX & service design
Digital ecosystem and operating model
Experimentation & performance improvement roadmap
Deliver practical roadmaps with milestones, governance, KPIs, and accountability.
Integrated Solution Consulting (Business + Tech + CX + Creative + AI)
Design integrated solutions across:
CX/CRM/Loyalty/MarTech/CDP
Data & analytics, measurement frameworks, dashboards
AI use cases (personalization, automation, intelligent operations)
Platform delivery (web/app, integrations, middleware, workflow automation)
Creative and campaign ecosystems that drive adoption and results
Translate business needs into solution blueprints and requirements that product/engineering teams can build.
Commercial Leadership (Pre-Sales / Pitch / Proposals)
Own the solutioning function in major pursuits (enterprise & government).
Lead proposal development: scope, approach, roadmap, estimation, value case, KPIs, and risk assumptions.
Partner with BD/Account leadership to win deals through consultative selling and executive storytelling.
Build repeatable solution packages that scale across industries.
Practice Leadership — Head of All Solution & Consulting Teams
Lead and develop consulting and solution teams across multiple squads/projects.
Establish standards, frameworks, templates, and QA for deliverables (strategy, CX, MarTech, AI, solution architecture).
Build a Solution Factory: faster proposal turnaround, consistent quality, stronger differentiation.
Coach and mentor senior consultants/managers; define career paths and capability building.
Delivery Governance & Measurable Impact
Ensure delivery excellence from strategy through implementation and value realization.
Set project governance, risk management, and stakeholder cadence across major engagements.
Track post-launch outcomes and drive continuous optimization with clients.

Qualifications

10–15+ years experience in Strategy/Management Consulting, Digital Transformation, Growth, CX, MarTech, or Solution Consulting.
Proven ability to advise and influence C-level stakeholders in large organizations.
Strong understanding of both business strategy and enabling technology, including CRM/CDP/Marketing Automation/Loyalty, data platforms, and AI-driven use cases.
Demonstrated experience delivering measurable outcomes (revenue growth, conversion, retention, NPS, operational efficiency).
Excellent communication and executive presence—structured thinking, sharp storytelling, and strong proposal writing.
Strong leadership track record: building teams, raising quality bars, creating scalable systems.

Nice-to-Have

Background from top-tier consulting firms (MBB/Big4) or senior strategy roles in enterprises.
Domain experience in Retail, FMCG, Finance, Telco, Platform, or GovTech.
Experience with ecosystem partnerships and SEA expansion.
Strong familiarity with AI transformation strategy and practical implementation.

What We're Looking For

A doer with structure—strategic and hands-on, able to move from vision to execution.
A systems thinker who can architect growth across business, experience, technology, and marketing.
A leader who can build a world-class consulting & solution practice and inspire cross-functional teams.

What You'll Gain

A leadership seat shaping high-impact enterprise transformation work.
The opportunity to build and lead Jenosize's Solution & Consulting practice at scale.
Work at the intersection of business × creativity × technology × AI with strong execution teams.
A growth path toward Partner / MD / CCO / COO depending on impact and fit.