16:I[832,["669","static/chunks/app/(Engagement)/similar-jobs/%5Bid%5D/page-435f5b7d86067b06.js"],"default"] 18:I[5878,["669","static/chunks/app/(Engagement)/similar-jobs/%5Bid%5D/page-435f5b7d86067b06.js"],"Image"] 17:T785,

You will be part of the Account Management Business Development (AMBD) team, providing administration support including but not limited to the following responsibilities;

Manage a portfolio of Corporate Clients
Data entry and maintenance of Corporate Client database
Preparation of monthly/ ad-hoc Client reporting requirements
Support the department in administrative duties where required
Receive and respond to Client enquiries through calls and emails
Coordinate with internal and external stakeholders to troubleshoot issues, resolution and perform service recovery where required.
Contract renewals and upsell of services
Drafting of documentations including but not limited to Service Agreements, client handbook, decks etc.
Assist with audit requirements and due diligence by Clients
Undertake any ad-hoc tasks where required
Preparation/ printing of member cards and arrange for mailing
Document management and archival
Conduct communication sessions and sales pitches
Assist with Client follow-ups on accounts receivables where required.

Requirements:

Diploma / Degree in relevant discipline with 1-2 years of working experience
Medical insurance knowledge will be an added advantage
Prior experience in client servicing will be an added advantage
Strong customer service orientation
Detailed-oriented and proficient to handle complex data in MS Excel
Self-motivated and able to work independently as part of a team
Strong communication and interpersonal skills

By submitting your application, you grant consent to Fullerton Health and affiliates to utilize you

Client Account Executive