At Astellas, we believe that nurturing exceptional relationships with our employees delivers exceptional business results.

Everyone at Astellas has a responsibility for creating a brighter future for patients around the world. From the first moment, Astellas will inspire you to put this ethos into practice – with a positive, agile company culture and with well-defined ethical principles, values, and systems.

Everything we do is led by our company values of integrity, being patient centric, taking ownership, delivering results, and communicating openly. These values are essential to Astellas relationship with its employees and now is an exciting time to join us as we continue to evolve as a cutting-edge, value driven life sciences innovator.

This position will have the opportunity to lead the Indonesia BU Specialty and grow into high performing team. Drive and sustain business performance. This role is accountable for P&L of the business unit.

Purpose for the role:

Reporting to the General Manager (GM), the Head, Operation splays a critical role in shaping and executing our company's strategic vision and working closely with the VALUE Delivery and VALUE Enablement Team and GM to ensure cross-functional resources and systems are aligned to the priorities of the company and CSP21 goals.

The Head, Operations is responsible for assisting the VALUE Delivery Team and the GM in identifying business opportunities to maximize brand performance through Growth Strategy initiatives, driving industry-leading customer engagement including digital transformation and omnichannel engagement through omnichannel cycle plans, supporting the development of annual brand operational plans, embedding Brands@Centre new ways of working to support the executions and tracking of key initiatives, driving the commercial success of new product launches and managing and monitoring company dashboards: marketing & sales operation, market intelligence, pricing & rebate and discount, patients assistant initiative (PAI), incentive compensation including sales budget development, bringing expertise and depth to diff Go-To-Market (GTM) model across the length and breadth of Customer Excellence, Launch Excellence and Partnership models and shaping the future of our organization, unlocking endless possibilities that can create a lasting impact on patients lives and deliver VALUE to patients

What you will need:

Strategic Leadership and Planning

Commercial Strategy Development: Lead the creation and execution of commercial strategies for in-market and new products, including market access plans, pricing strategies, and market positioning.
Market Analysis: Conduct comprehensive market research and competitive analysis to identify market opportunities, unmet needs, and potential barriers to product success.
Launch Planning: Develop and oversee detailed launch plans that include market entry strategies, lifecycle management, and long-term growth plans for company products.

2. Launch Excellence

End-to-End Launch Management: Oversee all phases of product launches, from initial market readiness assessments to post-launch performance evaluations.
Cross-functional Leadership: Collaborate with medical affairs, regulatory affairs, marketing, sales, and supply chain teams to ensure alignment and successful execution of launch plans.
Project Management: Direct and manage launch projects, ensuring they are delivered on time, within budget, and meet all predefined objectives.

3. Operational Efficiency

Process Optimization: Identify and implement process improvements to enhance the efficiency and effectiveness of commercial operations and product launches.
Performance Monitoring: Establish and track key performance indicators (KPIs) to measure the success of commercial initiatives and ensure alignment with strategic objectives.
Resource Allocation: Oversee the allocation of resources for commercial operations and product launches, ensuring optimal utilization for maximum impact.

4. Team Leadership and Development

Leadership and Mentoring: Lead, mentor, and develop a high-performing team of commercial professionals, fostering a culture of excellence and continuous improvement.
Training Programs: Work with GM & CLT and OPEX Lead to assess, understand and leverage key capabilities (Champions) among VALUE Delivery team to collaboratively plan and roll out projects/initiatives including training programs. Develop and implement training programs for all ATH team members to enhance their skills and knowledge in commercial operations and launch excellence.

5. Stakeholder Management

Internal Stakeholder Relations: Serve as the primary point of contact for internal stakeholders, including senior management and other departments, to ensure alignment on commercial objectives and strategies.
External Partnerships: Build and maintain relationships with external stakeholders, including healthcare professionals, key opinion leaders, and industry partners, to support product success.

6. Data and Digital Excellence

Customer Engagement: Identify and influence business/marketing objectives with scalable, innovative digital solutions across multiple brands/therapies (Oncology, Urology, Transplant). Establish & advocate omnichannel marketing across sales & marketing teams driving stronger implementation of Veeva
Digital Content Strategy: Understand strategic imperatives for each business unit - design & execute short to mid-term digital/omnichannel based projects to deliver results.Lead digital content strategy & improve utilization of Veeva/other digital platforms and processes. Lead implementation & roll out of key e-marketing & social-media based marketing projects in collaboration with commercial/medical team.
Capabilities Building and Compliance: Support marketing capability development in Digital knowledge & skills for expertise in orchestration of media, channel & tactics. Develop & implement customer experience linked KPIs within policy & governance framework to establish ATH as a customer centric organization. Ensure that all digital activities comply with relevant pharmaceutical regulations, industry standards, and ethical guidelines.

7. Risk Management and Compliance

Risk Assessment: Identify potential risks related to commercial strategies, PAI schemes/programs, product launches and develop risk mitigation plans.
Regulatory Compliance: Ensure that all commercial activities, PAI programs and product launches comply with relevant pharmaceutical regulations, industry standards, PReMA Code and ethical guidelines.

8. Other as the assignment by GM

Follow the company policy and ad-hoc assignments
Participate or lead projects, initiate ad-hoc analysis and engage in the process of knowledge development.

Required Qualifications:

Holds a bachelor's degree in pharmacy, Medical Sciences or related fields.
8-10+ years work experience in pharma sector – new product launch experience is required
Has 3-5+ years of experience as a people manager with a good track record in consistently delivering results
At least 2-3 years working experience with Veeva - Sales force & medical CRM, Veeva Vault platforms - proven experience in digital platforms, contents, training, change management.
Has applied & delivered results through closed-loop marketing, e- detailing, web/mobile solutions & social media - leveraging customer understanding and insights.
Expert in digital content management – creation, format, fitment, performance marketing
Digitally savvy person with excellent project management and communication skills
Strong understanding & representation of market data & ability to generate actionable insights for business.
Core sales & marketing background / contract & tender management experience / Specialized training in data analytics, digital transformation will be an added advantage.
Ability to identify and articulate sales opportunities and risks.
Strong stakeholder management and the ability to communicate and collaborate effectively with senior management, diverse cross functional as well as cross country teams.
Being able to work independently with minimal guidance, determine own priorities and monitor resources within own work.
Good communication – oral, written and presentation and negotiation skills.
Good Command of written and spoken in English and local language

Preferred Qualifications:

Strong leadership with customer and good interpersonal skill.
Good Self-control and able to work under pressure.
Ability to make decisions and response to solve problems immediately and effectively.
Knowledge of the country's healthcare market, policies, future development plans, trends and devising appropriate action plans
Strong capabilities with established key principles of success including:

Focus outcome over task orientation
Think about enterprise over individual function
Act with urgency

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All genuine communication will come from an official Astellas LinkedIn profile or a verified company email address.

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