Key Responsibility:

Strategic Planning & Business Insights

Conduct in-depth market research (customers, competitors, industry trends)
Identify:
Growth opportunities (new markets, categories, channels)
Business risks (competitive threats, margin pressure, operational gaps)
Develop data-driven recommendations for leadership decision-making
Prepare high-quality materials for senior leadership (presentations, business cases)

Special Projects Leadership (End-to-End Execution)

Lead high-priority, CEO/management-sponsored initiatives such as:
New business launches (e.g., new store formats, e-commerce expansion)
Cost optimization programs
Customer experience transformation
Define scope, timeline, KPIs, and success metrics. Monitor the against targets, making adjustments as needed.
Drive execution across functions (merchandising, operations, marketing, tech)

Cross-Functional Program Management

Act as the central driver ensuring alignment across teams
Break down strategic initiatives into clear, trackable workstreams
Set priorities and guide internal teams on execution focus
Proactively resolve bottlenecks and escalate risks

Qualifications:

8-12+ years of experience in: Strategy consulting / corporate strategy / business transformation
Background in top-tier consulting or strategy roles strongly preferred
Experience with digital transformation or e-commerce expansion
Exposure to data-driven decision-making environments
Comfortable moving between:
Boardroom discussions
Day-to-day execution with operational teams

Strategy & Problem Solving

Strong structured thinking (e.g., issue trees, hypothesis-driven approach)
Ability to translate ambiguity into clear action plans

Market Research & Analytical Skills

Advanced skills in:
Market sizing
Competitive benchmarking
Customer segmentation
Strong data analysis (Excel, SQL, or BI tools)
Ability to synthesize complex data into clear insights

Retail Business Acumen (Critical)

Deep understanding of:
Retail P&L (revenue, margin, inventory, cost structure)
Omnichannel business models (store + e-commerce)
Key retail drivers (footfall, conversion, basket size)
Experience in retail, FMCG, or e-commerce strongly preferred

Execution & Project Management

Proven ability to drive execution, not just recommend strategy
Strong project management skills:
Planning, tracking, risk management
Stakeholder coordination
Ability to manage multiple high-priority initiatives simultaneously
Comfortable working in fast-paced, ambiguous environments

CP AXTRA | Lotus's

CP AXTRA Public Company Limited.

Nawamin Office: Buengkum, Bangkok 10230, Thailand

By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy.

Senior Manager - Strategy & Special Projects (Business Intelligence Center)