Servicenow, IT Incident and Event Management

performance dashboards , billing operations, data tools, claims management

excel dashboards , visualisation , policy development , Business Intelligence Tools, Sql, Python, Programme Management, Data Analysis, R, Strategy, Reporting

Operational Policies and Procedures, Professional Development, service implementation, Budgeting, management planning, Compliance with Regulations

OT IT convergence, Telecommunications, Multi-site global connectivity, Cloud Hybrid IT, Managed Services, Smart factories, Industry 4.0, Secure hybrid cloud infrastructure, Data-driven manufacturing operations, Supply chain digitization

merchant acquiring , service delivery, merchant acceptance solutions, ecosystem management, Operational Management, payment operations, QR payments, payment ecosystems, digital payments, partner servicing

OT IT convergence, Telecommunications, Cloud Hybrid IT, Multi-site global connectivity, Managed Services, Smart factories, Industry 4.0, Secure hybrid cloud infrastructure, Supply chain digitization, Data-driven manufacturing operations

Stakeholder Engagement, Project Management, Programme Evaluation, Data Analysis, Service Planning and Development

Data Governance, service agreements, licensing rights, Strategic Sourcing, GenAI rights redistribution, regulatory data sourcing, media licensing, licensing models, commercial vendor management, artificial intelligence concepts, cost optimisation, data acquisition, Stakeholder Management, complex contract negotiation, compliance frameworks, Pricing