Senior Key Account Manager – International Market (i-Tail)

Location: Bangkok (On-site)

Experience: 10+ years in international sales / key account management (food industry / FMCG/ OEM)

Role Summary

Lead strategic key account management and international business growth for i-Tail. Drive commercial performance, develop long-term global partnerships, and ensure profitable expansion across key international markets.

Key Responsibilities

Strategic & Commercial Leadership

Develop and execute strategic account plans to grow volume, margin, and market share.
Lead high-level commercial negotiations and long-term contract discussions.
Identify and pursue new business opportunities and category expansion.

Customer & Market Management

Maintain senior-level relationships with global customers; serve as main escalation point.
Drive NPD initiatives in collaboration with R&D, QA, supply chain, and operations.
Provide market insights, cost trend analysis, and pricing strategies.

P&L Ownership

Manage full commercial performance for assigned accounts, including budgeting and forecasting.
Ensure pricing discipline, margin improvement, and sustainable profitability.

Operational Excellence

Oversee delivery performance, service quality, and issue resolution.
Ensure compliance with export regulations, tariffs, and trade agreements.

Team Leadership

Guide and develop a small team of sales/key account executives.
Promote collaboration, accountability, and a high-performance culture.

Qualifications

Bachelor's degree in business, Marketing, International Business, Food Science, or related fields; Master's preferred.
10+ years of international sales or key account management experience in the food manufacturing/FMCG/ OEM industry.
Strong negotiation, commercial strategy, and customer relationship skills.
Excellent command of English; additional languages are an advantage.
Able to travel internationally; proactive, analytical, and results-driven.