About WhiteCrow

We are global talent research, insight and pipelining specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client's in-house research.

About our client

Our client is a globally recognized, family-owned industrial group founded in 1922, with over a century of expertise in low-voltage electrical network control and safety. The company designs, manufactures, and markets high-quality electrical solutions, including UPS systems, switches, and energy storage products. Serving critical sectors such as data centres, healthcare, industry, and renewable energy, it ensures power reliability and operational continuity. With 12 production sites and a presence in over 80 countries, the group remains proudly independent. Its commitment to innovation, quality, and sustainability continues to drive its global leadership.

As a Maintenance Service Sales Engineer, you will be responsible for...

Identifying Sales Opportunities in Service Business

Primary focus on the sale of preventative maintenance contracts for:
Company existing installed base of Uninterrupted Power Supply (UPS) which do not currently have a preventative maintenance contract
Identification and sales of preventative maintenance contracts for competitor's UPS including multi-vendor and end user sites
Other preventative maintenance contract or maintenance sales opportunities as directed by the management

Promoting Company After-Sales Services Offer

Spare parts sales opportunities both for company and competitor's products
Collaboration with channel sales partners and service partners in service sales activities
Other service sales opportunities as directed by the management
Ensure the profitability of operations with a focus on the consolidated variable margin of the after sales service business
Ensuring budget margin levels are met across each service category (contract, repairs, parts and battery replacements)

Business Development

Maintaining existing customer base and ensure customers expectations are being met
Generating new business and partners

What you already have...

Experience within Electrical and/or Service related sales
Having contacts within electrical/critical power industry preferred
Familiar and ability to negotiate on service contract terms & condition
Salesforce experience

Maintenance Service Sales Engineer

After Sales Service Engineer (Based in Malaysia)