Rest Apis, Sql, AI tools, Agile delivery, Conceptual and data modelling, BPMN 2.0

project leadership , Requirements Management, User Stories, Scrum Methodology, Stakeholder Engagement, Cross-Functional Collaboration, Business requirement documents, Backlog Management

Confluence, Agile, Scrum, Jira, Microsoft Visio, Draw.io, Miro

Functional Testing, Agile Scrum, UAT concepts, functional analysis techniques

Microsoft Excel, Sql, workflow analysis, Accounting, Product Configuration, Implementation

Gap Analysis, Agile or hybrid delivery methodologies, Business requirements gathering and documentation, Master data domains, Process Mapping, SAP programs

Apis, Functional Specifications, User Stories, Nlp, System Architecture, Agent Assist, Agile Scrum methodologies, Voicebots, Acceptance Criteria, Chatbots, AI conversational AI, AI Contact Center use cases, Auto QA, LLM concepts, data flows, Knowledge Base