NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Data Cloud Architect to join our team in Hyderabad, Telangana, India.

Salesforce Data Cloud Architect – Hands-on Data 360 Solution Architect

Seeking a hands-on Salesforce Data Cloud / Data 360 Architect with 8–12+ years in the Salesforce ecosystem and 2–4+ years of hands-on Salesforce Data Cloud experience. Candidate must have strong practical experience with DLOs, DMOs, data streams, data mapping, identity resolution, unified profiles, segmentation, and activation. Experience with Member Number / external ID based identity models, Party Identification mapping, and Salesforce CRM activation is required. The consultant should be able to review the current model, validate the unified profile design, adjust mappings/rulesets, and troubleshoot end-to-end Data Cloud issues. This is not an advisory-only role; the person must be comfortable working hands-to-keyboard in Salesforce Data Cloud. Strong understanding of data warehouse concepts, customer 360, and cross-sell/marketing activation use cases is preferred. Salesforce Data Cloud Consultant certification is highly desirable.

Required Skills And Experience

The ideal candidate should have:

Strong hands-on experience with Salesforce Data Cloud / Salesforce Data 360
Experience designing and implementing Data Cloud data models
Strong knowledge of DLOs, DMOs, data streams, mappings, and relationships
Hands-on experience with identity resolution rulesets
Experience building Unified Individual Profiles
Experience with Profile Explorer
Experience creating segments and activation flows
Experience activating Data Cloud audiences or data back into Salesforce CRM
Strong understanding of Salesforce ID, external source IDs, party identification, and business identity keys
Ability to troubleshoot mapping, unification, and activation issues
Ability to review an existing implementation and recommend whether to reuse, refactor, or rebuild
Strong communication skills with both technical and business stakeholders

Preferred Skills

Salesforce Data Cloud Consultant certification
Salesforce Data Architect or Sharing and Visibility Architect certification
Experience working with marketing, cross-sell, upsell, or customer engagement use cases
Experience integrating third-party or custom source systems into Salesforce Data Cloud
Knowledge of SQL, data warehousing concepts, and data lake architecture
Experience with MuleSoft, APIs, Snowflake, or other enterprise data platforms is a plus

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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