We are a B2B WealthTech startup based in Abu Dhabi and backed by BNY Mellon (America's oldest bank and first company to list on NYSE) and Lunate (a new $50B AUM alternative asset management firm based in Abu Dhabi, UAE). The company has raised $300M to build a state of the art wealth technology platform.

Our mission is to power and grow our clients Wealth franchises through differentiated experiences, financial solutions, and insights. Our digital wealth management platform- will enable banks and other financial institutions in the Middle East to grow and further penetrate affluent, HNW and UHNW investor segments.

While still leveraging the capabilities and knowledge of large organizations, our fintech is a startup with truly cross-functional and agile teams.

For more information, please visit www.alpheya.com

Role

We're building a team that owns production incident response, deep debugging, and permanent fixes across application, data, and deployment layers.

This is not a tickets-only ops role.You will write code, ship fixes safely, and harden the platform so issues don't repeat.

Note: This is a software engineering role with real production ownership. You'll combine engineering and operations to own outcomes end-to-end: investigate incidents, ship code fixes, and prevent repeat issues through tests, observability, and hardening.

Lead and execute production incident response: triage, mitigation, stakeholder communication, and coordination across teams
Debug and fix issues across Go services (mandatory) and the broader stack (Node.js services where relevant)
Work across service boundaries: GraphQL/RPC, distributed tracing, dependency failures, performance bottlenecks, and safe degradation patterns
Troubleshoot Kubernetes workloads and deployments
Diagnose PostgreSQL/CNPG issues
Handle production bugs that span application + data pipelines (ETL/Snowflake mappings), including backfills/replays and data-quality validation
Build prevention: add regression tests, improve observability , and maintain runbooks/service passports
Drive reliability improvements: SLOs/SLIs, alert quality, release readiness checks, and operational standards across teams
Execute and automate post-deployment validation (smoke/regression) using Playwright etc , writing test cases for every fix to prevent regressions.

Requirements

7+ years in SRE / Production Engineering / Platform Engineering (reliability-focused)
Strong Go (mandatory): ability to read, debug, and ship production fixes in Go codebases
Proven experience debugging distributed systems in production (latency, error rates, timeouts, retries, cascading failures)
Strong hands-on experience with Kubernetes in production environments
Experience with Helm and GitOps workflows (FluxCD preferred; ArgoCD acceptable)
Solid PostgreSQL troubleshooting experience (performance, incident patterns, migrations)
Observability experience (metrics/logging/tracing; Datadog/Grafana/Tempo/Loki experience is a plus)
Strong incident leadership: calm under pressure, clear communication, structured problem-solving
Engineering hygiene: PR discipline, reviews, testing mindset, safe rollouts/rollbacks
Comfortable with IAM/security fundamentals in real production systems: OAuth2/OIDC basics, RBAC/least privilege, and safe secrets handling

Good to Have

Node.js backend experience in production
Experience in FinTech / regulated environments / high-availability systems (auditability, change control, incident rigor)
Data reliability experience: ETL monitoring, reconciliation, Snowflake operations, schema/mapping drift handling
Reliability patterns common to trading/fintech platforms: correctness and data integrity mindset (idempotency, reconciliation), resilient partner integrations, and strong observability for critical user journeys

Senior Software Engineer - SRE Focused