About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Responsibilities

Leadership 

Develop and execute local sales and marketing strategies aligned with corporate goals 
Identify and drive growth opportunities across the country/cluster and assigned verticals, tradelanes or other initiatives 
Set priorities, budgets, and plans to achieve commercial objectives.

 

Sales Management 

Drive new business development and strategic account acquisition.  
Drive an individual portfolio of customers 
Lead national sales teams, setting and monitoring KPIs and performance metrics. Collaborate with tender management and solutions teams to secure new business.  
Manage contracts, pricing quotes, and long-term commercial agreements.

 

Customer & Partner Engagement 

Build and maintain strong relationships with key clients and partners.  
Ensure customer satisfaction through tailored solutions and service excellence.  
Lead client implementation plans and oversee retention strategies.  
Identify and resolve client issues proactively.

 

Commercial & Financial Performance 

Maximize profitability by linking goals with practical execution. 
Conduct regular reviews of gross profit per client, mode, and trade lane. 
Develop new services and revenue streams while reducing cost to serve. 
Drive EBIT and volume growth across regions.

 

Collaboration 

Partner with operations, finance, IT, and product teams to deliver solutions. 
Improve operational efficiency and consistency across commercial functions. 
Provide market intelligence to support product innovation and service enhancements.

KEY PERFORMANCE MEASURES

Growth in Gross Profit (GP), volume and other metric as aligned with regional/global leadership 
Customer retention and new business acquisition rates.  
Strategic account penetration and expansion.  
Sales force effectiveness and pipeline conversion.  
Operational efficiency and CRM consistency.

Previous Work Experience & Qualifications

  Bachelor's degree in Business, Logistics, or related field 
3-5+ years of experience in sales and marketing within freight forwarding or logistics. 
Proven leadership in global or multi-regional roles. 
Deep understanding of air/ocean freight, customs, and supply chain solutions. 
Experience in strategic selling, sales enablement, and contract negotiation. 
Strategic thinker with strong commercial acumen. 
Inspirational leader and team builder. 
Customer-centric and results-driven. 
Excellent communicator with cross-cultural sensitivity. 
Digitally savvy with data-driven decision-making skills.

What moves you

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don't meet all the requirements If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Thailand and be prepared to undertake pre-employment checks including a criminal history check and medical.

Country Sales Manager