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Job Purposes

Perform variety of activities in term of tenant relation, including building and maintaining relationship with tenants following property management strategies to advance retail revenue, profitability, operations, and sustainability

Key Roles and Responsibilities

Liaise with tenants to assume daily point of contact for retailer relationship management
Build and maintain closer relationship between tenants and tenant relation team to ensure effective relation and support business goals
Provide important information to the tenants on all operational matters to align with standards of products and services, and support business operations effectively
Provide advice to tenants on relevant topics such as shop concept, image, merchandise, selling strategies and services to ensure and support effective operations and create alignment
Analyze tenant satisfaction surveys to improve operations and identify ways to support tenants appropriately
Perform other responsibilities as assigned

Qualifications

Bachelor's Degree in related field
Minimum of 0-3 years of responsible experience
Have understanding in business administration and property management
Have good communication skills
Have good human relations
Have good computer skills
Be able to coordinate

Job Purposes

Key Roles and Responsibilities

Qualifications

Additional Information

Tenant Relation Professional 1