Description

The Project and Site Management Specialist is responsible for managing all project delivery activities in Thailand—from project start until clinical golive.

The role focuses on revenue tracking, customer satisfaction, and ensuring projects are delivered on time. This person coordinates with customers and multiple internal teams, manages site readiness, and negotiates with hospitals and thirdparty contractors. The specialist also serves as the main customer contact during installation and ensures a smooth handover to the Service team. Strong project management skills, communication abilities, and knowledge of Elekta products are required. The role works closely with the OF Manager and Sales team.

Responsibilities

Responsible for supporting and furthering customer / distributor implementations of their assigned Elekta products as per established procedures, as well as documenting and communicating the status of such implementations, and constantly seeking ways to improve processes
Well communicate with all related parties for both Internal / External
Interface with Customer and Distributors Architectural and Engineering firms to ensure accurate interpretation of Elekta equipment specifications and requirement
Attend coordination and construction meetings as required
Perform on-site inspections to ensure compliance with site readiness requirements and report the results to the project team
Regularly report and review the status of customer problems and issues to Project Manager and wider team
Coordinate and review the production of site-specific drawings, Site preparation and Site Inspection based on Elekta Site Preparation Guide from each product
Responsible for Project and Site management
Responsible for pre-sales project management if needed
Drive efficiency and improvement programs identified by self or by company
Accountable for Elekta's Customer and Employee Loyalty Culture, closed loop processes and related process improvements within the department
Continuous good communication internally (department heads, functional heads and Product Supply Centers) & externally (distributors, suppliers and customers)
Follow strictly Elekta Compliance and Policy
Perform other related duties as assigned or requested
Update Elekta Database Systems (PSA /CLM) with the project planning data to allow forecasting of revenue
70% travel expected within Thailand or APAC based on requirement

Relevant Knowledge, Skills And Competencies

Understanding of radiotherapy and neuroscience solutions
In-depth knowledge of handling large scale projects
Ability to effectively communicate with customers directly and lead key account projects
Excellent time management, organization, strong analytical and problem-solving skills
Self-motivated. Determination to succeed
Project Management experience (medical software or hardware implementation is considered an asset and is preferred)
Minimum 2+ years relevant project management experiences
Experiences in revenue management and forecasting preferred
Familiar with Windows, Microsoft Project, Word, Excel, PowerPoint
Effective written and verbal communication skills
Science, engineering, medical or technically related university degree holder or above. Project management qualification is preferred
Construction industry knowledge, ideally in a high-tech / healthcare environment and ability to read architectural drawings
Practical knowledge of industry standard CAD applications used in building design. e.g. AUTOCAD / Sketchup or else.