Ticketing Tools, Root Cause Analysis, AEC Workflow Knowledge, Autocad, Revit, Installation Support, Troubleshooting, Customer Technical Support Experience, Autodesk Certification, 3Ds Max

Computer Networks, Postman, Android Os, Basic coding knowledge, Electronics, APIs for data generation and integration, Internal dashboards, Diagnostic tools, OpenObserve, Embedded Systems, MDM monitoring tools, Bluetooth connectivity, Internet setup, Linux machines, MDM solutions, Troubleshooting network-related issues

Network Troubleshooting, Technical Troubleshooting, Active Directory, gSuite