About The Team

The Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but not limited to Financial Services, Supply Chain, Search, Recommendation, Advertising, Order, Promotion, User, Anti-Fraud, Seller Service. Join us to own a product that is impacting millions of lives in Southeast Asia and Taiwan.

Job Description

Facilitate communication, tracking, and reporting to keep the product team aligned on priorities and make steady progress.
Work with the local product team, regional product team, and relevant stakeholders to evaluate, analyse, and assist in the Price Competitiveness projects to maintain Shopee's market positioning of offering low prices.
Maintain and update knowledge base, including templates, SOPs, guidelines, best practices, training materials and other important documents for Price Competitiveness projects.
Surface issues with Price Competitiveness features by reviewing bad cases, analysing user behaviour data, and collecting product feedback.
Work with Product Managers by using data to understand local customer behaviour and performance of features; be data-driven in estimating size of impact and determining prioritisation.
Gather business insights and analyse local market's contexts, competitors, trends, and performance.
Data Labelling QA in local languages for model training purposes, organise training with local agents and improve the accuracy and productivity of local agents.

Requirements

Currently pursuing a Bachelor's or Master's Degree in Computer Science, Information Systems, Business Analytics, Mathematics, Economics or a related field is preferred.
Good command of English and Bahasa Indonesia as this role will be working on tasks related to the Indonesian market.
Excellent communication, analytical, logical thinking, problem-solving, and writing skills.
Data-driven, strong ability in analysing data to derive insights and optimise business processes.
Adaptable, open-minded, and comfortable with working in a dynamic environment.
Good command of Excel/Google Sheet; Proficient in SQL or Python and other data analysis tools.
Interns who are able to commit longer are preferred (3-6 months).

Product Operations Intern, Traffic & Content - Bahasa Indonesia Speaking

Product Operations Intern

Operations Intern - Product Support & Services