Job Title: Offshore SAP Delivery Director (Solution Head)

Level: Vice President / Associate Vice President

Location: India – Hyderabad / Chennai / Bangalore

The Offshore SAP Delivery Director (Solution Head) will serve as a strategic and operational leader responsible for the end-to-end delivery, governance, and innovation of SAP transformation programs. This role demands a blend of solution architecture mastery, delivery discipline, and leadership excellence, ensuring every engagement aligns with Sutherland's promise of delivering value through digital innovation.

Key Responsibilities

Strategic Solution Leadership

Lead SAP Greenfield and Brownfield implementations, providing technical direction and solution governance across programs.
Act as the chief solution authority, driving design integrity for S/4HANA, BTP, and core modules including SD, MM, CPQ, and FICO.
Establish solution review frameworks, engineering standards, and delivery best practices across all SAP engagements.
Drive continuous innovation leveraging SAP BTP, automation, and digital integration tools to deliver measurable business outcomes.

Delivery Excellence & Governance

Own end-to-end solution delivery outcomes—from architecture through deployment, integration, and stabilization.
Oversee multi-disciplinary teams of solution architects, developers, testers, and OCM professionals ensuring on-time, quality delivery.
Apply Agile principles and SAP Activate methodology to optimize delivery velocity and adaptability.
Ensure alignment with Sutherland's quality, compliance, and customer success frameworks.

Client & Stakeholder Leadership

Serve as the executive point of contact for strategic SAP programs, driving customer satisfaction, engagement governance, and conflict resolution.
Partner closely with global delivery heads, sales, and practice leaders to shape solution strategy and pursuit readiness.
Champion executive communications, presenting progress, risks, and insights to senior stakeholders both internally and externally.

Leadership & Capability Building

Build and scale a high-performing SAP delivery team with clear accountability and ownership across workstreams.
Mentor senior managers and architects, fostering a culture of collaboration, innovation, and delivery ownership.
Lead initiatives to modernize delivery through engineering mindset, process automation, and emerging SAP technologies.

Experience & Expertise Required

15–20+ years of progressive SAP delivery experience, including 2+ full-cycle Greenfield implementations.
Proven success as a Solution Architect or Program Director in complex, multi-module S/4HANA and BTP engagements.
Expertise across multiple SAP domains (SD, MM, CPQ, FICO) with strong integration and customization knowledge.
Experience delivering global transformation programs using Agile and SAP Activate methodologies.
Demonstrated ability to lead large, distributed delivery teams and manage senior client stakeholders.
Strong executive presence, analytical thinking, and communication skills.