At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

JD Senior Consultant: Azure + .Net

Position Purpose

Lead the design, delivery, and consulting of Azure-based solutions while acting as a trusted advisor to clients. Drive business growth through technical leadership, client engagement, and successful project execution, ensuring scalable, reliable, and high-quality solutions aligned with business goals.

Key Responsibilities

Client Engagement

Support business development by contributing to proposals, presentations, and solution design discussions
Act as a trusted advisor to stakeholders, simplifying complex technical concepts for decision-making
Provide proactive guidance on architecture, design, and technical trade-offs
Deliver impactful, audience-tailored presentations and communications
Build strong client relationships and handle challenges constructively

Project Delivery

Lead requirements gathering, solution design, and scoping for medium-scale projects
Break down requirements into tasks and provide accurate effort estimates
Delegate and manage technical tasks across teams (including offshore teams)
Identify risks, propose mitigations, and communicate effectively with stakeholders
Ensure successful and repeatable delivery of projects
Monitor team progress, remove blockers, and ensure alignment with delivery goals

Team & Collaboration

Mentor team members and contribute to knowledge sharing initiatives
Act as a thought leader in key technical areas
Collaborate with cross-functional teams and leadership
Foster a positive, productive, and inclusive team environment

Consulting Operations

Maintain high utilization and proactively seek new opportunities
Ensure timely submission of timesheets and forecasting activities

Technical Expertise

Design and define standards for low- to medium-complexity solutions
Expertise in Azure-based architectures including compute, data, and integrations
Strong understanding of Agile methodologies and adaptable delivery approaches
Experience leading consulting engagements across multiple technical domains
Knowledge of performance, scalability, reliability, and observability practices
Proficiency in identity and access management (application-centric)

Competency

Strong communication (written, verbal, visual) and presentation skills
Leadership and stakeholder management capabilities
Problem-solving mindset with proactive ownership
Ability to influence, challenge, and guide decisions professionally
Adaptability to different client environments and cultures
High integrity, accountability, and results orientation
Self-motivated, resourceful, and continuous learner

Technology Stack

Cloud & Azure Services: Azure Compute (PaaS, Containers), Messaging & Events, AI & Search
Backend: .NET Core, C#
Additional Languages (Nice-to-have): Python, Node.js
Frontend: Angular, React, Blazor
Data: Relational & NoSQL databases, Entity Framework, Dapper
DevOps: CI/CD pipelines, Infrastructure as Code (IaC)
Tools: Visual Studio, Git, GitHub/Azure DevOps
Practices: Design patterns, API design & management, automated testing
Methodologies: Agile (Scrum/Kanban)

Education, Experience And Certification

5+ years of experience leading consulting projects
3+ years of Agile delivery experience
Proven experience across multiple Azure domains (e.g., compute, APIs, DevOps, data, AI)
Strong background in software engineering and solution architecture
Microsoft Azure certifications (preferred 4+), including:

AZ-204
AZ-400
AZ-102 (recommended)

Commitment to continuous learning and staying updated with industry trends

TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.

We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.

TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.

Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Senior Consultant - Azure