About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.

Principal Data Analyst

About this Role:

As a Principal Analyst, you will deeply understand the Kaseya transaction model and drive forensic analytics to understand drivers that affect our ARR, architect and develop reporting on why and how our ARR changes over time, and become the subject matter expert on operational dynamics that affect our ARR such as renewals, anomalies, and pipeline. This is a high impact role that will help shape the future of analytics at Kaseya.

What you will do:

Develop and continuously enhance frameworks for investigation into ARR for daily reporting and analysis
Build reporting against such frameworks
Develop logic that helps us understand how renewals processing velocity affects our ARR movements
Anomaly detection on opportunities that affect our ARR positively and negatively
Design and execute on new frameworks for incremental ARR measurement. Develop requirements and partner with Data Engineering to materialize them through the medallion architecture
Produce ongoing commentary on performance against our operating plans
Support monthly board reporting
Independently develop ETLs, build dashboards, new metrics, and analytical frameworks
Partner on new Data Science models and AI products

Minimum Qualifications:

Bachelor's Degree in a quantitative field such as Analytics, Data Science, Engineering, Math, Economics, Operational Research, or equivalent
10+ years of experience in Analytics/Data Science, or equivalent
Strong proficiency in SQL and Excel
Proficient in one of the scripting languages either Python or R
Track record of developing thoughtful, actionable dashboards for executive audiences
Ability to organize ambiguity and clearly communicate the so-what
Clear ownership of COO facing daily reporting and investigations
Comfort working with financial data and messy sales data
Builder and scaler mindset
Desire to influence strategy using thoughtful data analysis, investigations, and science

Preferred Qualifications:

Master's degree or higher in above fields
12+ years of experience in Analytics and Data Science
1+ years of experience with AI tools and prompt engineering
SQL and dashboarding ninja
Extreme ownership and high comfort with ambiguity and change
Experience developing ML models from scratch

Additional Information

Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Principal Data Analyst

Data Analyst, Principal