Senior Solutions Consulting Manager (Supply Chain & Demand Planning)

About Impact Analytics

Impact Analytics is an agentic-first AI software company redefining the future of retail merchandising through cutting-edge AI innovation. As one of the fastest-growing companies in the retail AI space, Impact Analytics has built a strong global presence, with its solutions deployed across five continents.

Backed as a Series D company, Impact Analytics is at the forefront of leveraging the latest advancements in LLMs, Generative AI, and Agentic AI to transform how retailers make decisions. Beyond building industry-leading merchandising software, the company is focused on developing foundational AI-driven platforms and intelligent agents that will fundamentally reshape retail operations and merchandising workflows.

What truly sets Impact apart is the combination of deep domain expertise and a strong culture of innovation. It is one of the few India-born AI companies that has successfully established a significant global footprint in enterprise retail software. The company's growth and innovation have been recognized by leading global platforms and institutions such as Fortune, Gartner, and the Inc. 5000.

For candidates who are excited about building next-generation AI products, solving complex real-world problems, and being part of a high-growth global technology company, Impact Analytics offers an exceptional opportunity to create meaningful impact at scale.

The Impact That You Will Be Making

As a Senior Solutions Consulting Manager, you will serve as the primary customer-facing expert leading solution design, process orchestration, and change management for Demand & Replenishment Planning Solutions for Retail & CPG clients. You are the functional powerhouse and architect for end-to-end, AI-powered workflows. You will act as a critical liaison between project teams and key executive leadership, facilitating diagnostics and workshops to create robust solution design blueprints and ensuring seamless platform adoption.

What This Role Entails

Solution Architecture & Business Blueprinting

Lead Process Diagnostics: Facilitate and drive business diagnostics, process analysis, and design workshops to define as-is/to-be states for top-tier retail and CPG clients.
Author Functional Specifications: Draft comprehensive solution design documents, user stories, and technical requirements that align customer needs with IA's product capabilities with 100% traceability to financial outcomes.
Design Multi-Node Architectures: Architect scalable planning networks for complex retail scenarios like seasonal demand surges, multi-tier distribution networks (DRP), vendor-managed inventory (VMI), and supplier collaboration.

Technical Governance & AI/ML Forecasting Oversight

Advanced Engine Configuration: Configure and tune planning engines, overseeing logic for forecast disaggregation, outlier corrections, volume/value segmentation, and product phase-in/phase-out (NPI) workflows.
Data Pipeline Validation: Model end-to-end supply chain integration layouts, ensuring robust data mapping, validation, and harmonization between legacy ERP/OMS systems and core predictive analytics layers.
Agentic AI Orchestration: Leverage Agentic AI ecosystems to deploy autonomous agents for root-cause analysis, scenario planning, automated workflow configuration, and demand-supply exception management.

Presales Execution & Customer Success Delivery

Drive Proof-of-Value (PoV) Sessions: Lead solution demonstrations and tailored simulations, showcasing clear margin gains and dollar savings via live AI models to influence high-stakes deals.
Rigor in Testing & Hypercare: Manage complex SIT/UAT testing loops, script validations, and defect triage cycles, taking full functional ownership of post-go-live hypercare stabilization phases.
Change Management Evangelism: Coach enterprise customer planners and category heads through process re-engineering, delivering customized user training bootcamps to maximize platform adoption.
Team Mentorship: Lead, mentor, and build functional capability within junior consulting pods on product configuration best practices, AI/ML forecasting, and problem-solving methodologies.

What Lands You in This Role

Target Experience: 10–15 years of hands-on solution design, configuration, or functional consulting experience implementing enterprise supply chain planning platforms.
Elite Pedigree: Full-time Master of Business Administration (MBA) from a Tier-1 institution (e.g., IIMs, ISB, MDI, SIOM) strongly preferred, ideally paired with a technical or engineering undergraduate background (B.Tech/B.E.).
Adjacent Platform Mastery: Deep functional familiarity with major target planning suites, including but not limited to Blue Yonder/JDA, o9 Solutions, Kinaxis RapidResponse, Anaplan, or E2open.
Domain Domain Expertise: Proven technical mastery in Retail/CPG supply chains encompassing statistical baseline forecasting, causal modeling, multi-echelon safety stock policies, ABC analysis, and network optimization.
Technical & Analytics Fluency: Comfort with relational databases and data modeling architectures, including hands-on familiarity with SQL, advanced Excel, and visualization tools (Tableau/Power BI). Basic scripting knowledge in Python or R is highly valued.
Certifications (Value-Add): Professional credentials such as APICS CSCP/CPIM, PMP, CSPO, Lean Six Sigma Green Belt, or platform-native implementation badges.

What We Offer (Applicable to All Roles)

Innovation at Speed: The opportunity to deploy bleeding-edge Agentic AI solutions that outperform traditional, static planning systems.
High-Impact Ownership: A flat, collegial, and high-growth startup environment where you define your own career path and chart your growth.
Competitive Compensation: Best-in-class remuneration packages, including generous health benefits, performance incentives, and equity options.

Some Of Our Accolades Include

Ranked as one of America's Fastest-Growing Companies by Financial Times for five consecutive years (2020–2024).
Ranked as one of America's Fastest-Growing Private Companies by Inc. 5000 for seven consecutive years (2018–2024).
Voted #1 by more than 300 retailers worldwide in the RIS Software LeaderBoard 2024 report.
Ranked #72 in America's Most Innovative Companies list by Fortune (2023), alongside Microsoft, Tesla, Apple, and IBM.
Forged a strategic partnership with Google to equip retailers with cutting-edge generative AI tools.

Senior Solution Consulting manager