The E-commerce Business Planning Manager is responsible for structuring, consolidating and governing the E-commerce business from a financial and planning perspective.

This role owns the budgeting, financial forecasting and planning backbone of E-commerce, ensuring that numbers across markets, channels and functions are accurate, aligned and reliable. It provides stability, discipline and consistency, enabling informed decision-making and sustainable growth.

RESPONSIBILITIES

Budgeting & Financial Planning

Own the annual and quarterly e-commerce budgeting process across markets and channels.
Consolidate budget inputs and assumptions from regional and functional teams.
Ensure alignment with Finance on targets, phasing and assumptions.

Financial Forecasting & Control

Maintain and update the financial forecast (including Latest Estimate cycles) and track performance versus budget.
Monitor variances and highlight material deviations and risks in a timely manner.
Ensure financial models, assumptions and methodologies are consistent across markets and channels.

P&L Governance & Business Reviews

Own the preparation and consolidation of monthly P&L reviews, ensuring numbers are accurate, complete and presented with clear commentary.
Support the Head of Business Performance and ecommerce leadership in structuring and running business review forums (WBR, MBR, QBR).
Act as the primary e-commerce liaison with Finance / FP&A, ensuring alignment on reporting standards and submission timelines.
Own planning calendars, templates and submission processes across the ecommerce organisation.
Ensure consistency and accuracy of numbers used in business and leadership forums.

Business Coordination & Support

Provide structured financial insights to support strategic and operational decisions.
Work closely with Finance to ensure ecommerce P&L is accurately reflected in company-wide reporting.
Support performance and leadership teams with validated financial views.
Maintain documentation and version control of planning and financial models.

KPIs

Accuracy and timeliness of budgets, forecasts and Latest Estimates.
Variance control versus budget — quality of flagging and commentary.
Quality and consistency of consolidated P&L numbers across markets.
Smooth execution of planning cycles and business review preparation.
Satisfaction of Finance and key business stakeholders.

REQUIREMENTS

5+ years in business planning, FP&A, commercial planning or related roles.
Experience working in complex, multi-country retail or e-commerce environments.
Strong background in budgeting, forecasting, Latest Estimate cycles and financial consolidation.
Proven experience preparing and supporting P&L reviews for senior leadership.
Advanced Excel and financial modelling skills.
Experience with BI tools (Power BI or equivalent).
Familiarity with ecommerce P&L structures and KPI frameworks.
Experience working with or alongside Finance / FP&A teams in a structured planning environment.
Highly structured, detail-oriented and reliable
Strong sense of ownership and accountability
Comfortable working with complex data and tight deadlines
Calm, pragmatic and solution-oriented
Collaborative and service-minded; supports the business with discipline and clarity.

Ecommerce Business (Financial) Planning Manager