A fast-growing digital infrastructure platform is hiring an Operations Director to lead operational readiness, site operations strategy, and long-term uptime performance for its data centre development project in Bangkok. This is a foundational leadership hire supporting a new market-entry facility in Thailand, making it a high-impact opportunity to shape site standards, uptime culture, and operational scalability from day one.

The role

You will take ownership of the full operational strategy for the Thailand platform, ensuring the facility is transitioned into a best-in-class, mission-critical operating environment.

Key responsibilities:

Build site operations standards, SOPs, governance, and uptime frameworks
Drive operational readiness from construction through commissioning and handover
Lead FM, critical environment, vendor, and service partner strategy
Establish EHS, compliance, incident response, and escalation protocols
Oversee reliability of critical M&E systems including UPS, generators, cooling, BMS, and EPMS
Support customer operational requirements across hyperscale and enterprise environments
Build and lead the Thailand operations team as the platform scales
Report to regional leadership on KPI, SLA, risk, business continuity, and capacity performance

Requirements

Strong leadership experience in data centre operations, mission critical facilities, or hyperscale environments
Proven ownership of uptime, critical systems reliability, and incident management
Experience taking sites from construction / commissioning into live operations
Strong vendor, FM, and contractor ecosystem management in Thailand
Familiarity with colocation, cloud, or hyperscale customer environments
Fluent in Thai and Chinese for local and regional stakeholder management

Director - Data Centre & Facilities Operations (Chinese Speaking)