Job Description*

The intern will support the Knowledge Management (KM) team within the Quality organisation of a global manufacturing company (Molex, a Koch company). Key duties include:

Assist in uploading, organising, and tagging lessons learned and technical knowledge into the company's knowledge management system (Auros)
Help build and maintain KM tracking dashboards and reports using tools such as Excel, Power BI, and SharePoint
Support the testing and documentation of AI-powered Copilot agents used for quality management tasks (e.g. auditing reports, extracting lessons learned)
Help develop training materials, quick-reference guides, and user manuals for KM tools and processes
Assist in maintaining and organising the KM SharePoint site (document libraries, metadata tagging, navigation)
Conduct research on external KM best practices, industry benchmarks, and relevant publications
Support the preparation of leadership presentations, newsletters, and internal communications related to KM initiatives
Participate in cross-functional team discussions and gain exposure to quality engineering, FMEA, and continuous improvement processes

On a typical day, the intern may spend time entering and curating knowledge content, testing digital tools, preparing reports or training materials, and collaborating with engineers and quality managers across sites.

Job Requirements*

Currently pursuing a Diploma in a relevant discipline (Business, IT, Data Science, or Engineering)
Comfortable with Microsoft 365 tools (Excel, PowerPoint, SharePoint, Teams)
Good written and verbal communication skills in English
Organised, detail-oriented, and able to follow structured processes
Willingness to learn about quality engineering, knowledge management, and AI tools
Basic data handling or analytical skills (e.g. Excel formulas, simple dashboards) would be a plus
Interest in process improvement, digital transformation, or AI applications is welcome but not required

Intern Student - Knowledge Management