Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
IFS - Internal Firm Services - Other

Management Level
Senior Associate

Job Description & Summary
PwC is a thought leader in upskilling, and we are looking for people who love to learn and help others do the same. We are in search of a key team member to join our Academy team at PwC Malaysia.

In this role, you will support the growth, management and delivery of professional qualification and certification programmes for clients and learners. You will be responsible for programme management, stakeholder engagement, go-to-market activities and learning delivery, working closely with clients, professional bodies, strategic partners and internal teams to ensure successful programme outcomes.

Success in this role requires strong project management, stakeholder management, communication and business development skills, along with a passion for professional education and lifelong learning.

What you will be doing:

Programme & Project Management

Manage programmes from enrolment through to completion, certification and reporting.

Coordinate programme timelines, communications, resources and stakeholder engagement activities.

Support and manage client projects, ensuring timely delivery and achievement of project objectives.

Monitor learner progress, programme performance and key metrics, providing regular updates to stakeholders.

Conduct programme evaluations and implement continuous improvement initiatives.

Business Development & Go-to-Market

Support the development and execution of go-to-market strategies to drive programme growth and enrolment.

Prepare proposals, presentations and client-facing materials.

Support promotional activities, webinars, events and client engagement initiatives.

Learning Design & Delivery

Design, coordinate and deliver learning interventions, workshops and certification-related programmes.

Support the development of programme content, learning materials and participant resources.

Facilitate selected learning sessions and participant engagement activities.

Evaluate learning effectiveness and recommend enhancements to improve learner outcomes.

Stakeholder Management

Build and maintain strong relationships with clients, professional bodies, universities, certification providers and strategic partners.

Collaborate with subject matter experts, trainers and internal teams to ensure successful programme delivery.

Act as a key point of contact for programme participants and stakeholders throughout the programme lifecycle.

Preferred Skills

Bachelor's Degree with at least 3 years of relevant work experience in professional education, learning and development (L&D), consulting or related fields.

Knowledge of professional qualifications, certifications or education programmes will be an added advantage.

Strong project management, problem solving, communication and influencing skills.

Proficient in data analytics and excellent organizational skills with attention to detail.

Able to implement L&D initiatives, evaluate and recommend learning solutions / enhancements.

Strong stakeholder management with the ability to support client engagement and business development activities.

Required Skills

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Adult Learning Theories, Analytical Thinking, Career Training, Communication, Content Curation, Content Strategy, Contract Management, Creativity, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, E-Learning Development, Embracing Change, Emotional Regulation, Empathy, Event Set Up, Executive Education, Facilitated Discussions, Facilitate Training Sessions, Financial Management + 31 more

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Not Specified

Available for Work Visa Sponsorship
No

Government Clearance Required
Yes

Job Posting End Date

Senior Associate - Professional Qualifications and Certifications