Cobol, Software Engineering, JIRA, Microsoft Office, Product Management

Data-driven decision making, User-centered design principles, Product management, Product development processes

Defect Management, JIRA, project management

JIRA, Unit Trust Product Knowledge, Customer Service, zendesk

web publishing , web content optimization , adobe experience manager , Web Analytics, Jira, SEO, digital content uploads, performance metrics, SKU registration, content QC

Jira, Salesforce, Multitasking, Troubleshooting

Dashboards, Jira, Excel, Reporting Tools, digital media workflows, Powerpoint

Excel, Ms Office, JIRA, Confluence, Figma, Ms Outlook, Power Point, Word