Overall Role Purpose

Support the outbound clearance and the export process within established standards and transit times.

Responsibilities:

Portray a professional, courteous and helpful attitude in all dealings with customers
Support with the practical experience and knowledge in daily activities to achieve goals and objectives
Liaise with customs officials on specific duties payable and problem shipments.
Coordinate with Terminal Operator about manifest amendment
Build-up the co-operative relationship with the practical levels in HUB & Gateway and provide the positive attitude /solution when necessary
Ensure the accurate preparation of Export Customs declarations and the timely provision of those for review (as required)
Ensure that customer databases are maintained
Resolve specific disputes or provide advice on technical issues with internal customers.
Maintain a thorough knowledge of Customs practices and procedures
Coordinate with Customs Clearance team for additional info, paper work, related data and document
Ensure that physical movement of Dangerous Goods and Medical Express/WMX cargo meets customers and internal requirements and is completed in an efficient and safe manner.

Qualifications

3 years relevant experience of working with customs clearance matters within transportation, logistics or import / export industry
Bachelor's degree in related field
Strong Thai customs regulations & Solid customs tariff knowledge
Detail oriented, Planning and organizing
Numerical skills
Speed typing
Fair English proficiency
Good interpersonal skills
Problem solving skills
Basic computer skill set MS W ord, MS Excel
Basic paperless system knowledge and skills

Classification Agent