Customer Support, Problem-solving, Service Quality, Technical Support, Stakeholder Management, Vendor Management

supervising technicians, ACMV, technical support, Troubleshooting, managing service operations

Power Bi, SAP, Ms Office, Logistics Management, Project management, Data analytics tools, Inventory Control, Transportation, Warehouse Management

Itil Framework, Project management, IT System Operations Maintenance, Service delivery leadership

continuous improvement methodologies, project management, supply chain de-risking, Cost Optimization, performance management, localization strategies

Incident And Problem Management, It Service Management, Client Management, Documentation and reporting skills, It Governance, Service Desk Technical Support, SLA KPI management, Infrastructure Operations, Commercial awareness and understanding of IT contracts

Change Management, Incident Management, Java Technologies, Itil, Project Management, Financial Management

Requirements Elicitation, Technical Lead, Service Delivery, Itil, Documentation Translation, GCC operation environment, Business Analyst, Project Management

Change Management, Incident Management, Itil, Project Management, Java Technologies and Frameworks, Financial Management

Problem Management, Automation, Itil, Change Management, Project Management, Java technology and frameworks