Customer Service Management, Technical support

Salesforce Configuration, Permission Sets, Visualforce, LWC, Flows, APEX, Ai, Object Schema

Microsoft Office, Customer service

Inventory stocking, Customer service, Bubble tea preparation

Hospitality, Tourism, Communication Strategies, Customer service, Events Operations Management, Process Management

Omnichannel campaigns, Team Management, Social media, Marketing Strategy, e-commerce, CRM

Salesforce.com, SEO, Social Media Marketing, Webinar Platform, Content Marketing, Marketing Automation Tools, Sem, Segmentation Lists, Demand Generation, B2B Enterprise Software, partner marketing

Microsoft Office, After-Sales Service Operations, Forecasting, Leadership, Analytical Skills, Continuous Improvement, Customer Service, Workshop Management, Business Reporting Tools, Process Optimization, Resource Planning, Performance Management

quality assurance frameworks, enterprise CRM platforms, direct retail service centres, customer service networks, auditing third-party partners, CSAT, after-sales service, EASE

Data analytics platforms, CPA or CA designation, Automation or data analytics BI tools, AI technology