It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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Join Kuehne+Nagel, a global logistics leader, and play a key role in delivering accurate, timely, and reliable solutions for our customers. If you enjoy a fast-paced environment and take pride in operational excellence, this is your chance to grow your career with us.

How you create impact

To lead Warehouse team under their direct management
To ensure operational excellence through high-quality shipment/process management
To manage and perform all operational activities reliably, accurately and on-time, minimizing overdue tasks, and according to defined customer deliverables
To resolve problems escalated by a team member or any other stakeholder, sustainability
To follow the communication concept for effective communication with stakeholders
To monitor shipments, follow up on all deviations, accurate and timely updates for visibility in KN systems, including financial data, such as costs
To review and clarify CCL instructions if there are conflicts or deviations with regulatory requirements, routing, TT, rate information, or other discrepancies
To immediately report problems, operational disputes or discrepancies to managers
To collaborate with all partners/suppliers, gateway, warehouse, customs teams, the RCC, and external parties as needed
To monitor operational performance of carriers and other partners and escalate / create awareness if performance and commitments are not being delivered
To collaborate with the Optimization Team for most effective process execution and systems setup/automation, maximizing systems utilization and avoiding manual processes is critical
To maximize profitability through cost optimization
To be part of process improvement identification, and implementing changes
To work with Sales and Customer Care teams on account implementation, ensuring a smooth transition from sales to operations
To monitor operational performance of carriers and other partners and escalate / create awareness if performance and commitments are not being delivered
To handle, direct + implement warehouse operations, administrative + customer service support to meet productivity + service goals.
To ensure storage capacity utilization within warehouses is correctly managed. During peak season, throughput + inventory management + back-up procedures should be available to cater to the business surge.
To maintain the safety + protection of property + people.
To manage continuous improvement projects for the site.

What we would like you to bring

Minimum 5 years of experience in warehouse, logistics, or supply chain operations, with at least 2 years in a supervisory/leadership role.
Strong knowledge of warehouse operations, inventory management, transportation, and customer service processes for airport warehouse.
Familiarity with Warehouse Management Systems (WMS), ERP systems, and Microsoft Office applications.
Strong leadership, problem-solving, stakeholder management, and communication skills.
Knowledge of warehouse safety, compliance requirements, and continuous improvement methodologies.
Ability to work in a fast-paced environment and manage multiple priorities while maintaining service excellence.

What's in it for you

Miscellaneous benefits such as dental, hospitalization and others
Annual Wage Supplement (AWS)
Training and development

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Air Logistics Airport Warehouse Office Team Leader