Position Overview

Details of the Division and Team:

Responsible for the timely and accurate processing of Corporate Actions, Securities Settlements, Account Management, and Static Data maintenance for custody clients across domestic and foreign markets.

The role includes handling operational processes, supporting client reporting requirements, ensuring strong control standards, and maintaining compliance with internal policies and regulatory requirements. The individual is also expected to proactively manage queries, monitor exceptions, and escalate operational risks as appropriate.

The role is also expected to leverage digital tools and AI-enabled solutions, where appropriate, to enhance productivity, improve data accuracy, and support process efficiency while ensuring compliance with internal governance and data protection standards.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

Corporate Group Insurance – premium borne by company
Provident Fund Scheme – employer & employee contributions
Annual health checkup – cost borne by company (once a year; conditions apply)
Flexible Work Arrangements – various ways to work, to fit employees needs
EAP – free and confidential counseling, online work-life resources
Employee networks – Diversity, volunteering, - various activities to participate
Primary caregiver & non primary caregiver leave – more than statutory requirement

Your key responsibilities:

Corporate Actions Processing
Monitor and process Corporate Action events (mandatory and voluntary), including announcement capture, entitlement, and instruction processing
Ensure completeness and accuracy of event processing across systems
Prepare and review client reporting, including entitlement reports, event summaries, and meeting results
Support related cash and FX processing for Corporate Actions where applicable
Handle queries related to Corporate Actions events and provide timely responses
Utilise automation / AI-assisted tools (e.g. data extraction, reconciliation support) to enhance efficiency and reduce manual processing where feasible
Securities Settlements
Process and monitor securities settlements (DVP/RVP/FOP), including trade validation and status updates
Perform trade matching, exception handling, and investigation of settlement breaks
Monitor failed or unmatched trades and ensure timely resolution
Prepare settlement-related reports, including cash projection and trade status reports
Support FX processing linked to settlement transactions where required
Apply data analytics / AI-supported insights to support exception monitoring and reporting accuracy
Account Management & Static Data
Maintain static data including account setup, client reference data, and settlement instructions
Support account opening, maintenance, and closure processes across internal and market systems
Perform data validation and reconciliation to ensure completeness and accuracy
Prepare supporting data for billing and reconciliation activities
Leverage automation and digital tools to improve data quality and streamline maintenance processes
Client Servicing & Reporting
Respond to client queries in a timely and accurate manner
Prepare and review standard and ad-hoc client reports
Coordinate with internal stakeholders (Operations, Technology, Compliance) and external parties (clients, agents, market infrastructures)
Ensure timely delivery of all reporting obligations
Use AI-enabled tools where appropriate to support reporting preparation, data summarisation, and communication drafting, in line with internal policies
Controls, Risk & Compliance
Perform maker-checker controls (4-eyes principle) on critical processes
Ensure compliance with internal procedures, regulatory requirements and audit standards
Identify, monitor and escalate operational risks, exceptions, and control breaks
Maintain proper documentation and support audit requirements
Ensure responsible and compliant use of AI/tools, including adherence to data confidentiality, model governance, and audit requirements
Process Improvement & Automation
Identify process gaps and inefficiencies and support automation initiatives
Participate in system enhancements and operational improvement projects
Support standardisation and optimisation of operational processes
Actively contribute to AI and digital adoption initiatives to improve operational efficiency and reduce manual effort

Your skills and experience:

At least 4 years of experience in custody operations, securities settlements, corporate actions, or asset servicing
Good understanding of custody operations processes (Corporate Actions, Settlements, Static Data)
Strong communication skills with ability to engage internal and external stakeholders
Good English communication (written and spoken)
Ability to work under pressure and manage high volumes of tasks
Strong attention to detail with a control-focused mindset
Proficiency in Microsoft Excel and related tool
Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

How we'll support you:

Flexible working to assist you balance your personal priorities
Coaching and support from experts in your team
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs
Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Branch Operation Associate (Corporate Actions, Settlements & Static Data) - Associate