We are a US based company specializing in fabrics looking to set up a foreign sales team. Looking for the the brightest candidates.
Account Executive Duties:
Obtain orders and specifications for the Company's products to meet or exceed the annual sales budget.
Establish new accounts, increase sales of new products at existing accounts.
Manage the assigned sales territory to focus on customers with the greatest sales growth potential, travel efficiently within the assigned T&E budget. Travel to visit customers four days per week on average.
Report sales activity, sales opportunities, maintain contacts, enter prospects, and formulate key customer account plans though Salesforce.com.
Monitor competition and gather market information.
Participate in bi-weekly Sales & Marketing Conference Calls, including forecasting of significant pieces of business.
Work with Quality Assurance to resolve customer complaints.
Work with Customer Service and Finance to define customer terms of sales, credit status, and any customer A/R issues.
Bring forward new product development opportunities, and submit PD forms to facilitate the initiation of projects.
Maintain industry and technical knowledge by establishing business associate networks, attending Trade Shows to prospect or to act as staff when the Company exhibits, reviewing professional publications, and attending professional workshops and training seminars.
Represent the Company in a professional manner at all times.
Account Executive Skills and Qualifications:
BA Degree desired
B2B Sales Experience, including conducting Needs Assessments, Close Listening, Questioning Skills
Background in textile or paper cover material desirable
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases