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Business Analyst – Switching and Payments

Keywords / Skills : Business Analyst, Business Consultant

5 - 15 years
Posted: 2018-03-08

IT/ Computers - Hardware
IT/ Computers - Software
Business Analyst
Bachelors/ Degree
Posted On
8th Mar 2018
Job Description

This person will plan and design businesses processes and make recommendations and changes to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency on switching and payment.


• Performs client’s requirement gathering and analysis of the business goals, objectives and needs of the general business environment for clients and translate these requirements to Functional Definition Document.

• Plans and designs business processes and make recommendations and changes to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency on project implementation.

• Utilizes systems and data to resolve business issues in the most effective and productive manner.

• Identifies and implements best practices and suggests how to improve current practices.

• Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/return on investment.

• Develops recommendations to solve problems and issues related to business operations.

• Analyzes and documents business processes and metrics and identifies improvement opportunities.

• May train internal/client employees on changes to business practices, processes or procedures.

• May perform special projects upon request and on occasion.

• May provide coaching and/or guidance to less experienced Business Analysts.

• Other related duties assigned as needed.


• Bachelor’s or Master’s degree in Business Administration, Finance, Computer Science, Information Technology or the equivalent combination of education, training, or work experience.


• 5-10 years’ experience as a Business Analyst implementing business processes of switching and payment projects in the banking and financial industry.

• Has the ability to assess requirements, alternatives, and risks/benefits for a medium-to-high impact project

• Knowledge of financial and banking services industry.

• Knowledge of ATM/POS and Electronic funds transfer (EFT) Switching System and Payments/Settlement Processing for bank are advantage.

• Knowledge of the business goals, objectives and business operations for the appropriate FIS segment, division, group or line of business.

• Knowledge of FIS’ products and services are advantage.

• Knowledge of basic financial analysis principles and ratios.

• Proficiency in standard office software, such as MS Office, Visio, MS Access, etc.

• Proficiency in industry-standard process methodologies (e.g., Six Sigma, LEAN, ISO, CMM, etc.).

• Excellent verbal and written communication skills to audiences of various levels in the organization (e.g., executive, management, individual contributors).

• Willingly shares relevant knowledge and expertise to other resources.

• Excellent analytical, decision-making, problem-solving, interpersonal, team, customer service, negotiation, conflict management and time management skills. Ability to persuade and influence others on the best approach to take.

• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed.

• Is resourceful and proactive in gathering information and sharing ideas.

About Company

Established in 2001, iSphere Global was built around the principles of excellence from day one and only the best in the industry were accepted to be the core of this rapidly evolving business with an impressive list of client engagement.

The company objective has always been to be the best in the field of service provision for payment systems and associated risk management systems and our level of expertise has grown exponentially to meet this goal.

iSphere is dedicated to providing all our clients with the right services using dedicated professionals in the right locations at the right price. Located in Melbourne, Singapore and Manila, iSphere offers cost effective design, project management, build and test for well established payment systems.

Engagement models are flexible to meet our client’s existing infrastructure and methodologies whilst providing strong consultancy to assist clients in realizing success with a more tangible ROI. iSphere actively promotes professional development programmes and works hard to maintain current knowledge of legislative and compliance demands. We enjoy a wide and varied industry contact structure enabling better-informed solutions and options.

If you are looking for the right style of outsourcing partner, with scale, experience, scope and expertise then iSphere Global should be your first choice.

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