Our client is a global pharmaceutical company with clinical nutrition and generic drugs. currently looking for
REPORTING TO Global Operation QA Head
POSITION OVERVIEW: The Project QA Manager is responsible to support the Plant Quality Managers in the GO in the implementation, maintenance and adherence to the Plant Quality Management System and to ensure that it is compliant with the Corporate procedures and all relevant Regulatory and Certification requirements She/he assures that all products are manufactured and released in compliance with the Quality Management System, registration dossiers and GMP requirements.
Assure execution, maintenance and improvement of the Quality Management System at all plants within the Asia GO together with the Plant QA Manager.
Assure compliance with the Quality Management System at all plants in Asia together with the Plant QA Manager.
Assure GMP/regulatory compliance at all plants in Asia together with the Plant Manager and Plant QA Manager.
Assure together with Local Quality Management by means of regular Quality audits that the Plant Quality Systems comply with Corporate procedures and all relevant regulatory and certification requirements.
Oversight of LIMS project implementation in GO Asia
Provision of management support and guidance to LIMS SME
Where possible, harmonise the common Operating Procedures related to the quality system at all the plants in Asia GO.
Assure that the Global and Divisional SOPs, WIs and GDs are implemented in the Region.
Where possible, harmonise and centralise the procedure and qualification activities for vendors shared by plants in Asia. Support the vendor audit programme.
Support the plants in the inspection readiness programme prior to regulatory inspections. In addition, provide support in the preparation and review of responses.
Support the plants during and after internal audits
Enhance quality educational level at all plants within the Asia region.
Liaise with Quality organizations of other GOs, I&D Centres and Divisions with the purpose of benchmarking against each other and share lessons learned.
Ensure that the procedures/Manufacturing processes filed with regulatory agencies are followed on a routine basis
Assist in the audits of third party manufacturing sites and implementation of technical agreements
Propose and support quality related investment projects
Support the Plant QA Manager in quality investigation projects arising at the plants.
Escalate Quality issues to the GO QA Head
Quality metrics data review on a monthly basis
Review of the monthly Quality Key Performance Indicators reported by plant.
Regular review of the data to ensure the events/actions are closed in a timely manner.
Review of the effectiveness check data generated against CAPAs.
An independent working personality with high skills and experience (+ 7 years) in pharmaceutical manufacturing and experience in an international operating pharmaceutical company is preferred. University degree in pharmaceutical/biological or chemical science is a requirement and experience in aseptic manufacturing and understanding of microbiological topics is a prerequisite.
Open and positive character with excellent communication skills that is able to motivate people.
Due to the regional nature of the position the role will involve travel nationally and internationally
Compliance with the Code of Conduct
Proven leadership, high integrity and communication skills
Fluent in English
Qualified and interested Parties please apply with your CV and latest salary in Word format to.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases