Our client is a famous foreign specialty chemical company with HQ in Suzhou. Since the current site Manager will retire soon, they are looking for a Site Manager to take over all operation responsibility. Please send your updated resume to for application.
Suzhou Site Manager, Specialty Chemicals
Takes the measures required to maintain the units in compliance with all internal standards and governmental laws, policies and procedures regarding environmental, health and safety issues.
Maintains or achieve all permits which are required for manufacturing at the unit.
Drives the spirit of continuous improvement in Personal Safety, Process Safety, Health and Environmental protection.
Quality / Customer Satisfaction
Prepares, controls, updates and transfers all process instructions in the area of responsibility with good product quality.
Maintains or achieves all certifications which are required for manufacturing at the site.
Ensures a quick, efficient and safe implementation of new products/ processes at the site.
Supports customers service to resolve customer complaints.
Liaises with Business units and Sales to ensure production targets are in line with customer requirements.
Be responsible for the plant budget; take corrective actions to meet the targets regarding SHE, cost, quality, on time delivery and asset integrity.
Identifies and propose plant level initiatives: resources, process optimization, energy, yield, waste
Maintains assets and plant integrity, appropriate preventive and proactive maintenance.
Production / Operations Improvement
Keeps the site and all chemical and technical processes continuously under control
Decides on corrective actions as needed e.g. to solve technical, safety or quality problems
Takes continuous improvement measures to achieve world class manufacturing standards, using Lean tools, 5 S, Management of Change (MOC)
Delivers production plan, develop capacity and resource plans to ensure flexibility and agility to short term challenges
Explores growth potentials and pursue new business opportunities in close cooperation with marketing and sales
Supports the yearly planning and implementation of investment projects in the plant on the basis of Business Unit strategies, capacity requests and legal requirements and asset integrity
Oversees the Engineering/Maintenance Section of the plant to ensure all process optimizing and new product development is carried out to support the manufacturing needs and process safety is in compliance
Leadership / Personnel
Leads, motivates and develops his organization in line with company policies
Gives professional, proactive support to his/her direct subordinates
Manages personnel resources issues in cooperation with his superior and HR
Manages the existing contractual agreement with the unionized staff
Hires talented people and develop succession plan for site key roles
Manages performance of individuals/all plant staff and reward positively or negatively
Approves most of related correspondence that carries the company name and that involves external parties
Complies with corporate guidelines, procedures and business ethics
Acts as the final plant decision maker in critical labor relation matters that may have plant-wide influence, such as discharges, settlements of workers compensation claims etc.
Meeting Business Plan and STRAP goals
Puts the manufacturing process under better control
Implements resource plan including staff replacement and cross training
Contributes to business success with improvement of the cost structure (fixed & variable)
Develops and implement a long term asset integrity capital plan
Leads local team for new ERP implementation
When appropriate, accountable for the relationship and compliance of tolling operations associated with the site
Adherence to country laws
Ensures manufacturing procedures, environmental and safety procedures, and personnel policies and practices are in accordance with applicable laws
Interacts with country and local officials
Education (describe level of education for this position indicating if Required or Preferred (e.g. Bachelors, Masters Degree, Ph.D., Law)
Masters Degree in Chemistry or in Chemical Engineering - MBA preferred.
Advanced Technical university degree (preferably Chemical Engineering, Chemistry or Engineering)
Technical or engineering education background with developmental course work in finance, accounting and management skills.
Experience (type and length of experience)
Must have managed operational teams, 5 to 10 years progressive Manufacturing Leadership Experience
Must have a vested interest for chemical processes
A demonstrated record of excellent people management, change management, strategic thinking, planning and organizing, decision making, risk taking, and communication skills
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases