Avani Agent

Job Description

You will ensure that everyone who arrives or departs from our property receives a warm welcome and a friendly goodbye. You are a key person in the delivery of our guest service experience and will serve as a guide, ambassador and source of information for the hotel. While the main responsibility is to control the lobby traffic and assist guests, there are many intangible elements to the role. Being highly guest-interactive, flexible, and possessing extensive knowledge of the hotel operation is essential for your success in this role.

Qualifications

• Previous experience as a Luggage Porter / Bell Attendant beneficial
• Work experience in hotel operations preferred
• Excellent customer service, communications and interpersonal skills
• Positive learning attitude