Business Analyst

Business Analyst

Bangkok Area
4-7 years
Not Specified

Job Description

Job Description:

Essential Duties and Responsibilities:

  • Performs business and systems analysis activities for solution features as required by the team.
  • Contribute to the delivery of quality and usable payments solutions to all users and external customers.
  • Ensures key stakeholders are appropriately engaged and consulted around key decisions, trade-offs and direction taken.
  • Establish, maintain and extend relationships with key internal and external stakeholders across the payments industry.
  • Elicit requirements from multiple sources by reviewing external specifications, using interviews, requirements workshops, surveys, site visits, business process descriptions, use cases etc.
  • Critically evaluate information gathered from various sources, reconcile conflicts, break down high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true requirements.
  • Actively communicate and collaborate with external and internal customers to analyse information needs and requirements and deliver the following artefacts as needed: functional and non-functional documentation, user stories, acceptance criteria.
  • Utilise your experience in using enterprise-wide requirements definition and management systems and methodologies required.
  • Work independently with users to define concepts and under direction of project managers.
  • Be the liaison between the business units, technology teams and support teams. Maintain a high level of engagement with the business
  • Establish and maintain constructive working relationships with business representatives and other technical teams
  • Work closely with others within the delivery team and assist and peer review where required.
  • Ensure alignment and understanding of the development methodology

Knowledge and Experience:
  • Payments industry knowledge.
  • Understanding of the key principles of software development lifecycle (SDLC) including a working knowledge of delivery methodologies. Particularly agile (kanban and scrum).
  • Understanding of a combination of microservice and traditional interfacing approaches (APIs, ISO messaging)
  • Possesses sophisticated analytical and problem-solving skills. Demonstrated ability to investigate complex issues and ensure appropriate responses are taken.
  • Excellent communication skills, both written and verbal, and a passion for working in highly collaborative environments.
  • Proven leader with skills of driving to continuously improving practices and methods within the team and wider organization.
  • Knowledge of service management methods for supporting external parties in delivery and operations.

We are an equal opportunity employer and value diversity at our company


Wipro Limited

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